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Seller profile

Appliance Alley

Appliance Alley

San Diego, CA

4.6

(Google reviews)

Verified Local Business

Business Information

  • San Diego, CA 92101, USA

  •  

     

    • Monday

      9:00 AM – 5:00 PM

    • Tuesday

      9:00 AM – 5:00 PM

    • Wednesday

      9:00 AM – 5:00 PM

    • Thursday

      9:00 AM – 5:00 PM

    • Friday

      9:00 AM – 5:00 PM

    • Saturday

      9:00 AM – 5:00 PM

    • Sunday

      Closed

Business description

About us

For 30 years, Appliance Alley has been San Diego’s trusted destination for luxury and premium appliances. Here, you’ll find a curated mix of overstock, clearance, open-box, and expansion inventory — giving you access to exceptional value not typically seen in our showroom. Items are limited, priced to move, and offered as final sale, as-is, as part of this separate purchase channel. Same standard. Different access.
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Google reviews

  • Summary: Lower prices than Costco and much better delivery & installation. Details: Complete kitchen remodel with all Bosch appliances purchased and delivery arrangements made via telephone & online from 500-miles away. Customer service from Rey was tops. Kitchen appliances delivered to my condo and sat covered for months due to construction delays. I paid for installation but my kitchen remodel crew ended up installing the appliances. The installation charge I paid was easily converted to a store credit. A few months later I applied this credit to the purchase/delivery/installation of a LG Washer/Dryer tower. I was on site for the delivery and installation by Appliance Alley employees. Very tight staircase clearance with multiple turns. Freshly painted surfaces everywhere. Not a single ding or scrape. Impressive. I highly recommend Appliance Alley👍

  • The folks in Appliance Alley did a wonderful job in customer service. From the selection process to final delivery, Johnny was very attentive and streamlined the entire process. Getting a replacement refrigerator for our condo was a challenge that led us down an exhausting cycle of selections and rejections. Thankfully, Appliance Alley made it simple. After 3 agonizing weeks, they resolved our issue in 3 days (I’m still flabbergasted). Lastly, I’d like give a huge “thank you” to Jose and Patricio for their professionalism. They were fantastic, worked quickly, and navigated the entire installation with ease. I couldn’t be happier with my experience purchasing from them.

  • Customer service is terrible. They might offer good prices and I love supporting small local businesses but I won’t be ordering from them again. It took almost 3 weeks to arrange a delivery for a washer. I was told the vendor would reach out prior to delivery, that never happened. I had to call AA to see when we could expect delivery, they told us that it would be the next day between 10-2 and would call when they were finishing up their previous job before heading our way. The scheduled time came and went and we never received a phone call. I called again shortly after 2 to see when they were coming and they told me they called (confirmed they had the wrong number) and knocked on our door - but no one ever called or knocked. No apology, just offered to reschedule it for 4 days out, just to start the process all over again. Pay a little more to go with a trusted big name, faster in house delivery and ease your head ache dealing with them!

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Items from this seller