Seller profile

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  I made the choice as to where to sell my Gold, Michael (the store manager) made the choice to treat me like Gold! The people, phone, and social skills this man has are exemplary...rare...a disappearing customer experience that made my experience one that won't be forgotten. Oh, and I almost forgot, the most generous, no haggle offer of anywhere I had been...he gave me cash on the spot. The entire transaction took 15-20 minutes. The true proof was when I decided to go back last night. Michael's assistant , Leslie, treated me with the same care as I've come to expect from Tempe Pawn & Gold. Thanks to Both of you! You'll see me again!

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  I can’t say enough good things about Tempe Pawn & Gold. I had an issue with a product I purchased, and Mike, the manager, handled the situation exactly how you would hope a business would. He kept me informed throughout the process, followed through on everything he said he would, and made sure the issue was resolved. It’s rare to find customer service like that these days. The entire experience showed me that they genuinely stand behind their customers. If you’re looking for a business that values honesty, communication, and following through on their commitment to customer service, I highly recommend Tempe Pawn & Gold. Thanks again to Mike and the rest of the staff for making what could have been a stressful situation into a great customer service experience.

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  After calling multiple pawn shops around the area, I finally found the right place at Tempe Pawn & Gold. Leslie was incredibly helpful from the start — professional, honest, and easy to talk to. Not only did they give me the best price, but the whole process was smooth and straightforward. No pressure, no games, just great customer service. If you’re shopping around like I was, ask for Leslie. She’ll take care of you. Highly recommend!

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