Seller profile

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  My husband had an absolutely terrible experience with these people. He was trying to purchase an suv and made a 5000 $ down payment. After the dealer stated that as soon as the down$ cleared the car would be on a truck for delivery, they broke all contract with us for four days. When my husband finally got them on the phone they told us the car isn't being sent because they didn't secure a bank loan before they finalized the sale with us, which is fraud. It took well over a week after that to secure a loan after they lied to us again and stated that the only way this bank would approve our loan was that if we purchased the car lots warranty(the warranty in no way has anything to do with the bank, they just wanted commission). Bottom line is, they are extremely dishonest.And they sold us a car, and let us pay a five thousand dollar down payment on a car that they didn't even know If they could sell to us or not, and then tried to ghost us after we paid the down payment. When we got the car, the brakes were shot.We had to spend six hundred dollars on new pads and new rotors, because it was grinding metal to metalAs soon as it came off the truck. We had had the car for about 5 hours so its not like we drove it for weeks and it started grinding. and they claimed that they had a mechanic.Go through the car. As soon as we pulled it up to les schwab, the assistant that came out knew immediately that the brakes were shot and it was grinding metal to metal.He didn't even have to look at it. This has been the worst experience.We have ever had with a salesperson in any industry. And after all of this, after selling a car or letting us pay a down payment on a car that they didn't even know they could sell us after selling us a car with shot brakes, knowing that they were shot and grinding metal to metal.After ghosting us 4 days until we could get them back on the phone and then jerking us around for over a week, trying to get a loan on the car, the people who own the car lot have the audacity to blow up my husband's phone, asking him to take down a negative review. So if you would like to buy from a car lot that has all the worst qualities in a salesperson you can imagine, I suppose this would be the place for you.

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  We didn't end up not buying the vehicle but our experience was overall positive. The jeep was a nice vehicle and fairly priced. Sean and Dave were pleasant and fair.

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  I live in Plano Texas saw a BMW on auto trader with an amazing price and all the features my wife wanted called the dealer they offered to show me the vehicle on video call literally spent 20 min with me on the phone showed me everything in the vehicle had the engine running. Had some reservations about buying a vehicle online but it was 2000 less than everything around me decided to take a chance called back the salesman and within 2 hours had the financing done and got a 4 year warranty for less than what I paid for a 2 year on my previous car everything was signed digitally super smooth. I had a quote to ship the car that was 1100 without telling the dealer my quote I asked him how much would they charge me to ship it to me and 5 minutes later said 700 immediately I told him to do it and 4 days later the vehicle was in my driveway. I’m 52 years and have purchased many cars between my wife and I but this has been the easiest and definitely the cheapest. Everything was upfront no pressure and I saved my self a couple of thousands. The only thing was it took a few days to get the car compared to going to a local dealer and driving it off the lot but to me it was well worth my time. I recommend anyone who wants to buy a car to check these guys out.

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