Seller profile
Groundzero Auto Inc
San Antonio, TX
4.9
(Google reviews)
Verified Auto Dealer
Business Information
San Antonio, TX 78211, USA
Open today
Hours 9:00 AM – 6:00 PM
Monday
9:00 AM – 6:00 PM
Tuesday
9:00 AM – 6:00 PM
Wednesday
9:00 AM – 6:00 PM
Thursday
9:00 AM – 6:00 PM
Friday
9:00 AM – 6:00 PM
Saturday
10:00 AM – 6:00 PM
Sunday
Closed
Business description
About us
Google reviews
Update... So after they told me to bring it back with any other issues I took it back for the heat not working and that began the ordeal... They had the truck for week and couldn't get it fixed... Before I took it back in I had the stereo and speakers replaced since all the speakers were blown. I left the truck with them for two weeks since I left for out of town. I asked that they call with updates and got nothing. I finally got a hold of someone and Leo said it was done and the heater worked, I asked them to also check a vibration that was also present when going over 60. So I also asked about the vibration he said they took it in to an alignment shop and that it had been fixed. When I picked it up Leo was not available so I took the truck without any follow up. As I was driving I started noticing that the dash was just thrown in and not properly reinstalled and the vibration was still present (tightening up mirrors so the vibration is not visible does not mean the vibration is gone). The stereo that I had spent $1700 on was not working properly... The USB was not connecting and the housing around it was not properly reattached. SERIOUSLY DISAPPOINTED WITH THE ENTIRE EXPERIENCE. THEY ARE DOING THEMSELVES A TRUE DISERVICE WITH THEIR DISHONESTY. THEY HAVE PEOPLE, SUCH AS A GENTLEMAN NAMED ALI, WHO CONSISTENTLY LIE TO PEOPLE TELLING THEM THAT THINGS ARE BEING HANDLED WHEN THEY ARE CLEARLY NOT. THIS IS TRUELY A BUYER BEWARE SITUATION AND I WISH NOW THAT I HAD NEVER PURCHASED FROM THIS DEALER. IF YOU HAVE ANY OTHER OPTIONS PLEASE GO ELSEWHERE! THEY WILL SAY ANYTHING TO GET YOUR MONEY BUT WILL NOT FOLLOW THROUGH ON PROMISES.
I LOVE the staff at GroundZero. I got this beauty with low mileage and updated technology. I want to say thank you to Mohammed for being a true business man and making sure that I was satisfied with my purchase. I appreciate him dearly. I want to really give a special thanks to Diana❤️. She is truly the heart of GroundZero. She got me the best deal possible and negotiated with me until I was satisfied with the terms. She’s truly amazing. I definitely will be recommending them to everyone I know! Thank you guys truly ❤️.
I had a fantastic experience at Ground Zero. From the moment I walked in, the staff treated me with professionalism and genuine care. The sales team was knowledgeable, patient, and never pushy. They took the time to answer all my questions, explain every detail, and helped me find the perfect car that fit both my needs and budget. Thank you!
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