Seller profile

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  I’ve been shopping around for a good priced used vehicle for over a month and I can say that Ground Zero Auto was the place where it felt right. Diane has been the best sales representative I’ve come across. She was kind, helpful, and was all about helping me find what I needed. She made the process so easy! It’s not common to find a local car sales place that still has heart ❤️ I look forward to continuing business with Ground Zero

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  had an excellent experience at Ground Zero Auto Sales! Mohammad was absolutely amazing and incredibly patient with me throughout the entire process. He took the time to answer all my questions and made sure I felt comfortable with my purchase every step of the way. Diana and Ali were also fantastic—super friendly and welcoming to my wife and son, which made the whole experience even better for our family. It’s rare to find a dealership where the team genuinely cares about their customers the way they do here. I’m extremely happy with my purchase and truly appreciate the professionalism and kindness from everyone at Ground Zero Auto Sales. Highly recommend!

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  Update... So after they told me to bring it back with any other issues I took it back for the heat not working and that began the ordeal... They had the truck for week and couldn't get it fixed... Before I took it back in I had the stereo and speakers replaced since all the speakers were blown. I left the truck with them for two weeks since I left for out of town. I asked that they call with updates and got nothing. I finally got a hold of someone and Leo said it was done and the heater worked, I asked them to also check a vibration that was also present when going over 60. So I also asked about the vibration he said they took it in to an alignment shop and that it had been fixed. When I picked it up Leo was not available so I took the truck without any follow up. As I was driving I started noticing that the dash was just thrown in and not properly reinstalled and the vibration was still present (tightening up mirrors so the vibration is not visible does not mean the vibration is gone). The stereo that I had spent $1700 on was not working properly... The USB was not connecting and the housing around it was not properly reattached. SERIOUSLY DISAPPOINTED WITH THE ENTIRE EXPERIENCE. THEY ARE DOING THEMSELVES A TRUE DISERVICE WITH THEIR DISHONESTY. THEY HAVE PEOPLE, SUCH AS A GENTLEMAN NAMED ALI, WHO CONSISTENTLY LIE TO PEOPLE TELLING THEM THAT THINGS ARE BEING HANDLED WHEN THEY ARE CLEARLY NOT. THIS IS TRUELY A BUYER BEWARE SITUATION AND I WISH NOW THAT I HAD NEVER PURCHASED FROM THIS DEALER. IF YOU HAVE ANY OTHER OPTIONS PLEASE GO ELSEWHERE! THEY WILL SAY ANYTHING TO GET YOUR MONEY BUT WILL NOT FOLLOW THROUGH ON PROMISES.

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