Seller profile

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  My husband and I had a great experience buying my new car at Mercedes-Benz of Bellevue. This was our fourth car purchase, and Henry Lau was the best sales consultant we've worked with. Friendly, patient, and always willing to help. He also worked hard to get us the best deal possible, and we really appreciated all the effort he put into making it happen. Thank you, Henry, for all your hard work—we really appreciate it!

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  ⭐⭐⭐⭐⭐ I recently purchased a 2026 Mercedes-Benz G 550 from Mercedes-Benz of Bellevue, and I can honestly say this was the best car-buying experience I’ve ever had. A huge thank you to Jeff Kim, our Korean-American sales consultant. From the very beginning, Jeff was professional, patient, and genuinely cared about making sure we had the best experience possible. He took the time to explain every detail of the vehicle, answered all of our questions thoroughly, and never made us feel pressured. What truly impressed me was his outstanding customer service even after the purchase. Jeff personally drove all the way to University Place to pick up our down payment check, and later made another trip to deliver our Mercedes-Benz rubber floor mats after they arrived. That’s about a 50-mile drive each way, and it’s rare to find that level of dedication and care after the sale is complete. I also want to recognize Scott in Finance. Even after our purchase was finalized, he continued working to find us a lower interest rate instead of simply settling for the original financing. Thanks to his persistence, he was able to secure us a better rate. That kind of commitment to customers is something you don’t see very often. This experience was a complete contrast to when we previously purchased a Mercedes-Benz from the Tacoma dealership. At that time, we later discovered additional charges that had not been clearly explained during the buying process, which left us disappointed. At Mercedes-Benz of Bellevue, everything was transparent from the beginning. Every cost was clearly explained, and there were no surprises. I was genuinely impressed by the teamwork between Jeff, Scott, and the entire staff. Their professionalism, efficiency, kindness, attention to detail, and sincere commitment to taking care of their customers made this an exceptional experience from start to finish. If you’re looking for a dealership that truly values honesty, transparency, and outstanding customer service before and after the sale, I highly recommend Mercedes-Benz of Bellevue. We will absolutely be returning for our future Mercedes vehicles. Thank you, Jeff, Scott, and the entire Mercedes-Benz of Bellevue team for going above and beyond. You earned customers for life.

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  Great experience at Mercedes of Bellevue. Lorenzo was awesome, super responsive over text and easy to work with. Cameron was friendly and made the finance side smooth. Traded in for a pre-owned Audi and everything felt straightforward. Tae, the sales manager, was really friendly too- down to earth guy- had a nice chat about fishing while I waited. Would definitely recommend!

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