Seller profile
AutoNation USA Jacksonville
4.4
(Google reviews)
Verified Auto Dealer
Business Information
Jacksonville, FL 32225, USA
Open tomorrow
Hours 9:00 AM – 8:00 PM
Monday
9:00 AM – 8:00 PM
Tuesday
9:00 AM – 8:00 PM
Wednesday
9:00 AM – 8:00 PM
Thursday
9:00 AM – 8:00 PM
Friday
9:00 AM – 8:00 PM
Saturday
9:00 AM – 8:00 PM
Sunday
11:00 AM – 5:00 PM
Business description
About us
Google reviews
I bought this car, a Honda CR-V, a few weeks ago. I had a lot of arguments because we were negotiating some details before buying it. At the first appointment after the purchase, they did nothing. Then I went back to the second, but they couldn't help me. I went back to a third, and they "repaired" it. Can you guess what it would be like if they had put paint on it and painted it that way? I was really upset and didn't want to complain, but it doesn't seem fair because they didn't do anything. What they promised before I bought it was that they would also repair the stained dashboard, along with the front windshield, which had some small cracks. They didn't do anything; it was as if they were making fun of me. The person who helped me was very friendly, and I don't think the repair was in their hands; it's just that those who maintain the car seem to take their job lightly.
I had a great experience purchasing a car from Autonation, with the help of Sarah! She was more than helpful in finding the perfect car to fit my needs and the whole staff was accommodating and very friendly! I was able to drive away with a car for a price well below what I expected for the car based on similar listings. If you're looking for an easy, no negotiation type of car buying experience, Autonation is great!
Best car buying experience I’ve ever had. Best APR% I’ve ever seen for a car as well. Best prices I’ve ever seen for cars that can be financed if need be. Car is in great condition the staff are very kind. (Review Updated) previously 5 stars - (Keith) they ran mine and my husbands credit with Ally financial despite explicitly not consenting credit with a bank I told them not to so now I can’t recommend them too anyone because of poor ethics. I now have to report credit fraud to the credit bureau.) Also if your spouse dies they will try to take the vehicle underneath you instead of allowing you the option to pay so don’t use AutoNation’s Finance bank. I honestly don’t know if I trust you to buy any more cars from yall now. What was the best experience quickly turned sour.
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