Seller profile

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  We recently purchased a vehicle from AutoNation Hyundai in Carlsbad and had the pleasure of working with Parker Randall. While our transaction presented a few unexpected challenges, Parker handled every obstacle with exceptional professionalism and composure. From start to finish, he guided us through the process with transparency and integrity. The estimate we were provided matched the final invoice exactly in the financing office—there were no surprises, hidden fees, or last-minute complications. That level of honesty and consistency is truly appreciated. At one point, I admittedly felt some frustration due to a prior experience at another AutoNation dealership nearby. However, Parker remained calm, patient, and readily available to provide insight and reassurance. His steady demeanor and dedication to customer service made all the difference. This experience reaffirmed that it’s not just the name of the dealership that matters, but the people behind it. Parker Randall exemplifies professionalism and customer care, and because of him, we are customers for life. Thank you, Parker, for delivering such an excellent experience. If you are shopping for a car ask for Parker! This 5 ***** review is for Parker,

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  2-14-2026 Update: My 2022 Tuson SEL was serviced professionally in a short time. It needed an alignment and an oil change. The service technician was honest, knowledgeable and worked with me in getting me in and out timely. They even washed my car. Thank you Pedro and Vanessa. ————————————————————————————- The service center at AutoNation Hyundai did well in caring for our vehicle. The staff and manger are friendly and informative. They show you what the recommendations that your auto needs and give options to choose from. They also gave us a loaner vehicle while we waited for our car to get fixed under warranty. Vanessa, Christian, Steve and Ramon all helped us over the last few months from service to warranty work and were excellent at their jobs in caring for our needs. I will continue to go here for our Hyundai service and repairs.

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  Purchased a new Santa Fe Hybrid and the whole process couldn’t have been easier. Marcel was great and he worked with us to find the right model and get us a great deal. He was great about following up by email and text throughout the process to make sure we were well taken care of without being overbearing. The actual buying process went smoothly. They were able to get the trim level and color we wanted on the lot same day. Paperwork went quickly- the price we saw was what we got and they didn’t try to upsell us on anything else. Would recommend to anybody looking for a new Hyundai.

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