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Seller profile

AutoNation CDJR Roseville

AutoNation CDJR Roseville

4.2

(Google reviews)

Verified Auto Dealer

Business Information

  • Roseville, CA 95661, USA

  •  

     

    • Monday

      9:00 AM – 8:00 PM

    • Tuesday

      9:00 AM – 8:00 PM

    • Wednesday

      9:00 AM – 8:00 PM

    • Thursday

      9:00 AM – 8:00 PM

    • Friday

      9:00 AM – 8:00 PM

    • Saturday

      9:00 AM – 8:00 PM

    • Sunday

      10:00 AM – 6:00 PM

Business description

About us

Welcome to AutoNation Chrysler Dodge Jeep Ram Roseville, your trusted source for automotive excellence in Roseville and the greater Sacramento area. We take pride in offering an extensive range of new and pre‑owned vehicles, stellar customer service, and a steadfast commitment to quality that cements our status as the dealership of choice for CA drivers.
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Google reviews

  • Sold my Bronco to Auto Nation Dodge/Jeep. Peter at honored Dan’s phone estimate which came in $3k higher than CarMax. Auto Nation drove and inspected the car and had the deal done in less than an hour. CarMax took over an hour just to give a visual quote. Peter was incredibly helpful and quick.

  • Busy service department. Had to schedule almost a week out, but the service was an A+. Service rep, Lee, was very helpful and the tech working on my truck provide a video of the work he was doing. That was a first! Pretty cool. Very happy with the experience. Last time I was there for service, I had an issue that I needed fixed ASAP as I was heading out of town. They were able to address the issue quickly and I was able to keep my plans. Two good visits at this service center. Keep up the good work! We the People appreciate it!

  • I am writing to formally lodge a complaint regarding the terrible customer service and disappointing supervisor interactions I experienced during my most recent visit to your service center. While I have previously relied on your center when other locations failed to complete repairs correctly, my latest experience was entirely unacceptable. During this visit, I was charged a separate service fee four distinct times for a single vehicle check, rather than the standard one-time general service diagnostic fee. In all my time bringing my car to your shop, I have never been charged in this manner. These fees totaled over $800.00 simply for my vehicle to be inspected, without any actual repairs being performed. When I spoke with a service manager to address this issue, they were incredibly rude and dismissive. They informed me that the shop now charges a diagnostic fee per individual issue rather than per vehicle. Because of this poor treatment and unreasonable billing policy, I will no longer bring my vehicle to your shop, nor will I recommend your company to others. I am requesting a formal review of these charges and a partial refund for the duplicate diagnostic fees. Also. Don’t call to complain about the issue to any supervisor or general manager they will disregard your complaint and stand by their decision.

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