Seller profile

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  My experience with Lexus of Tampa Bay was exceptional! From the first conversation with the sale manager Josh, to completing paper work with Brandon Hammons. He is very professional and offered us a great service. He Was very informative on everything. I needed to know about my new car. Also Mr. Youssef our financial person was so pleasant and we are just very happy with the treatment. Everything went so smooth we are contemplating coming back for another vehicle. Thanks guys!

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  We would like to sincerely thank the entire team at Lexus of Tampa Bay for such a wonderful car-buying experience. Everyone was professional, welcoming, patient, and truly helpful throughout the entire process. A special thank you to LaVance, who took amazing care of us from start to finish. He answered all of our questions, guided us through every step, helped with paperwork and phone calls, and made the experience enjoyable and stress-free. We were also very glad to meet manager Devon - very nice, polite person. Kind and positive financial spesialist Diego. Their professionalism, support, and positive attitude made us feel comfortable and confident during the purchase process. It is rare to meet a team that works together with such care and professionalism. Thank you all for making this experience such a positive one. We truly appreciate your help and highly recommend Lexus of Tampa Bay!

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  03/19/2026 I had a very disappointing experience with a salesperson named Evin Davis at Lexus of Tampa. We initially found a Lexus RX 350 that we really liked, fully equipped with all the features we wanted. The out-the-door price presented to us was $67,198.78, which included all the options shown on the original sheet( as the picture )We made it clear that we were willing to negotiate and offered $62,000, ready to finalize the deal the same day. After some back-and-forth, Evin brought in her manager. We repeated our offer and emphasized that we were serious buyers. They both stepped away for a few minutes, and when she returned, she seemed excited and told us that the manager “must really like us” and had agreed to our price of $62,000. She encouraged us to sign immediately, repeatedly saying how lucky we were to get such a deal. However, she failed to disclose a critical detail: the new price no longer included the original options. Those features had been quietly removed from the deal without any clear explanation. When I noticed the discrepancy and questioned it, she finally admitted that the options had been taken off. The issue isn’t about the price—we were open to paying more for the car with the features we originally selected. The problem is the lack of transparency and the feeling that we were being misled. This kind of sales tactic feels dishonest and disrespectful. I expect better communication and integrity when making a major purchase like a vehicle. Unfortunately, this experience left us with a negative impression. 03/20/2026. Update on my previous review about Lexus of Tampa Bay. After a very disappointing experience at Lexus of Tampa Bay, I almost gave up on buying a Lexus altogether. Thankfully, a friend recommended Lexus of Sarasota — and the difference was night and day. She referred me to Scott Franzinger, and from the moment we met him, everything felt honest and straightforward. No pressure, no games. Scott showed us several vehicles, and we quickly found one we really liked — same features and options as the one we saw in Tampa. The biggest surprise? We were able to reach a deal in about 15 minutes, without being passed around to managers or dealing with back-and-forth tactics. We ended up buying the car for $60,001 — a much better deal than what we were offered in Tampa. After feeling pressured and misled at Lexus of Tampa Bay, this experience made me realize how different a dealership can be when they value honesty and respect. I actually feel lucky things didn’t work out in Tampa, because it led me to a much better experience in Sarasota. Highly recommend Scott and the team at Lexus of Sarasota if you want a smooth and transparent car-buying experience. I know they are different owner that why they do things differently.

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