Seller profile
BMW of The Woodlands
4.4
(Google reviews)
Verified Auto Dealer
Business Information
The Woodlands, TX 77384, USA
Open today
Hours 9:00 AM – 7:00 PM
Monday
9:00 AM – 7:00 PM
Tuesday
9:00 AM – 7:00 PM
Wednesday
9:00 AM – 7:00 PM
Thursday
9:00 AM – 7:00 PM
Friday
9:00 AM – 7:00 PM
Saturday
9:00 AM – 7:00 PM
Sunday
Closed
Business description
About us
Google reviews
My sales guys Nairobi was great, delivered the car to me ant my daughters house where I was staying. Everyone at the dealership was very helpful! And went out of their way to make me feel comfortable during the buying process and explained things throughout and Thoroughly. I would definitely be a repeat customer. It’s a beautiful customer order color Malacate green metallic X7 very Unique and I love it
3 stars max for my service experience. BMW of the Woodlands had my car to diagnose a rear rattle, which they did. It was brake related. I appreciate their efforts with the car to diagnose and confirm the diagnosis. When I got the car back there were black smudges all over the white leather interior seats and doors from test-drives. That is simply unacceptable: our cars need to be taken care of better by a premium brand service center. Next, the brake rotors were installed backwards. I admit that they are after-market and not drilled like OEM but slotted, but any half decent mechanic can take a look at the front rotors and match the pattern found there and install the rears the same rotating direction. Not rocket science, just simply a bit of caring and not just wrenching. Lastly, my cooling scoops which were zip-tied to the lower wishbones had been removed and re-installed - carelessly tied wherever, instead of locking them where they belonged since they're made for this exact car they fit and lock into place. I would have accepted them in the trunk, since they're aftermarket but if you spend the time to put them back, please do it right! None of this takes longer than a few seconds to investigate and then wrench properly!
I had a great experience at BMW of The Woodlands! Todd B. was incredibly helpful and made sure I got all I needed to get approved for my Audi A3. Staff was professional, kind, and went above and beyond to make the process smooth since I had called to set up an appointment. Colte D. in the finance department was also fantastic and helped me get a lower monthly payment than expected. Overall, the entire team was very welcoming and made my car shopping experience hassle free. Recommend doing business with this dealership. Very attentive from start to finish, and I definitely plan to do business with them again in the future. Shop here!
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