Seller profile
Mercedes-Benz of San Jose
4.3
(Google reviews)
Verified Auto Dealer
Business Information
San Jose, CA 95148, USA
Open today
Hours 9:00 AM – 8:00 PM
Monday
9:00 AM – 8:00 PM
Tuesday
9:00 AM – 8:00 PM
Wednesday
9:00 AM – 8:00 PM
Thursday
9:00 AM – 8:00 PM
Friday
9:00 AM – 8:00 PM
Saturday
9:00 AM – 8:00 PM
Sunday
10:00 AM – 6:00 PM
Business description
About us
Google reviews
I purchased a Mercedes GLC for my wife on Valentine's Day. The team that took care of me were some of the best set of people that you could work with. I felt fully supported through the process. My sales team member was Thai and he did everything possible to take car of me. Teddy the sales manager was fantastic along with Moneer from finance. Mercedes-Benz of San Jose earned a life long customer on Saturday.
I can’t say enough good things about my experience at Mercedes-Benz of San Jose! I brought in my GLE 350 for service and was lucky enough to work with Josh Delgado as my Service Advisor. From the moment I walked in, Josh was professional, friendly, and genuinely cared about making sure everything was taken care of perfectly. He listened carefully to my concerns, explained everything in a clear and straightforward way (no upselling or unnecessary work), and kept me updated throughout the entire process. The turnaround time was quick, the waiting area was spotless and comfortable, and when I got my GLE back it drove even better than when I dropped it off. Josh truly went above and beyond—he even took the time to walk me through the service summary and answer a few extra questions I had. This is what outstanding customer service looks like. Josh Delgado is a huge asset to the team at Mercedes-Benz of San Jose, and I’ll absolutely be requesting him every time I come back. Thank you, Josh, and thank you MB of San Jose for making the service experience actually enjoyable! Highly recommend.
I had a good, honest experience buying a used car from here. The car was a Mercedes but not a CPO. Even though the car was a much lower value than what's in the showroom, I didn't feel de-prioritized. I found the sales people very responsive, especially Ekam. He got a defect we found on the test drive fixed the next day. The detailers did a great job on the car when I picked up. The sales process took longer than I expected.
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