Seller profile
Mercedes-Benz of San Jose
4.3
(Google reviews)
Verified Auto Dealer
Business Information
San Jose, CA 95148, USA
Open today
Hours 9:00 AM – 8:00 PM
Monday
9:00 AM – 8:00 PM
Tuesday
9:00 AM – 8:00 PM
Wednesday
9:00 AM – 8:00 PM
Thursday
9:00 AM – 8:00 PM
Friday
9:00 AM – 8:00 PM
Saturday
9:00 AM – 8:00 PM
Sunday
10:00 AM – 6:00 PM
Business description
About us
Google reviews
I’ve been a customer of Mercedes Benz of San Jose since 2022 and it has been a delight, they have one of the best customer service you could ever imagine thanks to their sales consultant Ashley Ellington . Ashley assisted me when I was shopping for my first Mercedes and his customers service and professionalism was exceptional. His service doesn’t just end the moment you walk out the door, he checks in to see how I’m liking my new ride and when I bring my car in for service and he spots me in the waiting room, he comes to say hello and that says a lot. Some people don’t even recognize you or just pretend they didn’t see you. So when it was time for an upgrade I knew just who to call to help me get the best car that suits my needs and Ashley delivered. Definitely reach out to Ashley Ellington at Mercedes Benz of San Jose I recommend him a 100%. His loyalty to his customer and the brand is undeniable.
Luis Vargas was a fantastic sales associate at Mercedes-Benz of San Jose. From the moment I arrived, he was waiting outside with a warm greeting and a genuine smile, which immediately set the tone for a great experience. The vehicles I had inquired about were already pulled up front and ready for me to view. Luis guided me through the entire process of purchasing my C300 4MATIC, which I absolutely love. We inspected the car together, went on a test drive, and talked through my preferences for payment. At no point did I feel pressured by Luis or anyone on the team, which I truly appreciated. The trade-in process for my previous car was quick and seamless, and once I made my final decision, Monier stepped in and efficiently pulled together all of the documentation. From start to finish, the entire experience took no more than 2.5 hours. Overall, the team was professional, respectful, and incredibly easy to work with. I would highly recommend Luis and the finance team at Mercedes-Benz of San Jose to anyone looking for a smooth and positive car-buying experience.
I purchased a Mercedes GLC for my wife on Valentine's Day. The team that took care of me were some of the best set of people that you could work with. I felt fully supported through the process. My sales team member was Thai and he did everything possible to take car of me. Teddy the sales manager was fantastic along with Moneer from finance. Mercedes-Benz of San Jose earned a life long customer on Saturday.
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