Seller profile

• 

  They don’t just sell cars here, they really care about the entire experience, and everything from start to finish was above and beyond my expectations. Before I even went to see the car in person, I was texting with Ekam. He patiently answered all of my questions and even took additional photos so I could get a better look at the car and its condition before making the trip. That immediately gave me a great first impression. When I arrived, Ekam walked me through the entire car and everything was exactly as I expected. After about 10 minutes of the test drive, I had already made my decision. I knew this was the car I wanted. The whole sales process was transparent, straightforward, and reasonably easy. Ryan, who helped me complete the purchase, was also helpful and professional throughout the process. He provided me all the options and I never felt uncomfortable. This dealership really sets the standard for what a car-buying experience should be. From the first text message to getting my car, I felt well taken care of the entire time. I couldn’t be happier with my car. Thank you Ekam, Ryan, and the entire Mercedes-Benz San Jose team for such a great experience!

• 

  I had an excellent experience purchasing my Mercedes C300, and I want to give a huge shoutout to Ekamjot Singh for making the entire process smooth and stress-free. He was professional, friendly, knowledgeable, and very helpful throughout the whole purchase. Ekamjot went above and beyond to make sure I was comfortable with my decision and helped me get the car I wanted. I really appreciate his honesty, patience, and great customer service. Highly recommend Ekamjot Singh to anyone looking to purchase a Mercedes! ⭐⭐⭐⭐⭐ Great experience from start to finish!

• 

  Do not go there! This is a great example of why people hate dealerships. Visited to repair a stuck wheel lug nut. Made an appointment and was quoted $1k for the job. Brought in the car at time of appointment and was told car would be ready the same evening. It wasn't. The date was pushed out multiple times in 1-2 day increments by service advisor Richard, resulting in me not having the car for one full week. Before picking up the car, I asked if there was any damage, which was denied. When I picked up the car, I saw deep drill marks on the wheel and dealership refused to take any responsibility for the damage caused. When I got home, I opened the trunk which was absolutely filthy (dust/dirt), and the remaining key wheel lug nuts were missing. When I called, the service manager (Giselle Miranda) took zero responsibility, was of the opinion that they provided a perfect service, and failed to find the missing parts. They eventually recovered some parts, but not all of them, leaving me with a $1K bill, a trashed wheel, and missing lug nuts.

See more reviews