Seller profile

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  I would like to thank Mr. Jeff and his team ever so much this suv is a blessing he listens to what I needed and then some and was very helpful the whole team was great to my children and myself. When I got home the joy on their faces was incredible. I can now breathe again a stress and weight was definitely lifted. Again I thank you Mr. Jeff and the team tremendously!!! If you are looking for a vehicle this is the place to go. Run do not walk. Your blessings is coming!!!

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  I drove to this location at the end of September to check the F-150’s. After stopping at two other Ford locations with no luck negotiating numbers, and no one helping me after walking the lot for over ten minutes, I decided to check AutoNation Ford. Upon arrival Cody came out and greeted me with such a friendly and humble attitude, that I knew in that moment I wanted to give him my car buying business. He is new to the car sales business and it was quite good having that, I’m new here, but willing to find out anything you need attitude. You did great Cody!!! Managers on the other hand, I wasn’t too happy with their pushy or the way they force protections packages and service contracts even when I said no. We hit a bump on the road with I told them my truck’s paint needed to be fix from railroad dust while on transport or sitting too long at the port or dealership. All of a sudden, no one knew what to do, but they were quickly to force all kind of packages and contracts I did not asked for. After almost a month form the purchased, the truck’s paint is fixed. Should I give them a lower star rating, absolutely!! But, Cody was the star here and it was a pleasure to have him as my sales guy! Oh, and yes, I am loving the truck!!! By the way, you need a new detail department or train the employees better!!

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  Have to say, started very rocky. My appt was rescheduled by Ford bc they don't do weekend recall services, despite appt being made 2 weeks in advance. Plus I had a leaking coolant hose that needed to be tended to. Then the scheduled a pickup from my work. Day before, another call stating "we don't do that. I do t know ow who scheduled that." Finally a call from Chandler who did his best to smooth everything out. My car was picked up and returned washed, clean windows and vacuumed! Recall and coolant issue resolved. The clean car was the extra mile taken and VERY appreciated. Thank you, Chandler. You and the car drivers single handely saved a 1 star review and a Ford customer from never returning. Great job!

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