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  This is a follow up to my situation about the rim on my truck. store management tells you to call them and make it right, so I did, they told me "they'd take care of me". But what that meant for a 6 year service customer and someone who bought a vehicle there, that means offering to replace something I can get at autozone. Do NOT waste your time with this company. They admitted fault for damaging my $500 rim, and itll be $600 after labor for a new rim/lugnuts/valve stem. My 3rd party mechanic also verified that all 4 rims weren't torque to the proper tightness and another lug wasnt even handtight. I couldve been out almost $3000 due to their lack of attention to detail and they "were going to take care of me" by buying a SET of new lugnuts. Ive had multiple issues with the service department in my time with autonation and I havent been vocal about it. Its on their record and they can deny it if they please. The lube tech forgot to put a valve stem in my brand new tire and it fell off on the freeway, putting people in danger. Auto nation does not care about customer safety and feel as if a simple slap in the face to customers who spend money with them is "taking care of them."

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  I had an amazing experience at AutoNation Buick GMC West! From the moment I walked in, the staff was friendly, professional, and truly focused on helping me find the right vehicle. A special shout out to Jeremy Tabangay, who went above and beyond to make this entire process smooth and enjoyable. He was answering all my questions and was very patient. The communication from Jeremy was excellent from start to finish, and I appreciate the transparency and honesty throughout. I absolutely LOVE my new 2026 GMC Terrain Denali!!! Highly recommend Jeremy Tabangay and the entire team at Autination Buick GMC West to anyone looking for an stress-free, professional, and enjoyable car-buying experience. Thank you again for OUTSTANDING SERVICE!!!!

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  This dealership made my purchases easy especially RICARDO SÁNCHEZ he helped me a lot since the first time I went into this dealership he was making sure we were ok asking if we needed anything he went out and about to provide the best costumer service he helped me get my truck when I went to trade in my car about two years ago and than later on he helped me get another car and he was always super helpful and took his time to answer all the questions I had about the truck/car he also helped my sister get her first car with no credit he made sure to provide her the best costumer service for her first time buying a car even after a couple weeks he would still check in with us asking how we were liking our cars asking if we had any questions he actually cared about the service he was providing to his customers whoever had the chance to work with him you know how good he was…thank you for everything you did for us RICARDO 🕊️it was a pleasure doing business with you my boy

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