Seller profile

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  I had an excellent experience at Mercedes-Benz of Sarasota. Bill Zimmerman and Steve made the entire process feel warm, welcoming, and stress-free from start to finish. They were incredibly patient, helpful, and took the time to answer all of my questions without ever making me feel rushed. Unlike the typical car-buying experience, everything felt easy, honest, and enjoyable. I truly appreciated their professionalism, kindness, and genuine care throughout the process. I highly recommend Mercedes-Benz of Sarasota and especially Bill and Steve if you’re looking for a seamless and enjoyable experience!

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  I had the most pleasant time landing on the ideal vehicle at SMB. It began from my initial phone call to the dealership to check the availability of a vehicle. My contact person was Mya Kelly, who assured me the vehicle was available and would be a good fit, based on my stated interest. When I arrived at the dealership I met Mya. We conversed awhile then took a test drive. Followed by making an offer and acceptance. It was truly a hassle-free transaction. Mya was very attentive throughout finalizing the deal. Kudos also to Steven and Josh in the F&I Deptment. Both very polite and professional. Thank you SMB, and Mya for a great car buying experience!

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  Lawrence was extremely helpful during my visit this past Saturday. I came in for a simple maintenance check and when I went to leave, I noticed a light had popped up on my dash. I went back inside and he immediately jumped in to help and try and figure out what was going on. But the real reason I’m writing this review comes next. I didn’t even have to say anything, he recognized that I was getting antsy to leave. He didn’t know that I had other apts that I had scheduled around this due to my heavy travel schedule making this my only Saturday of the month to get any errands done. Because he was paying attention, he immediately got me into a loner car and told me they would come get it when my car was ready. I went about my day in a new car with only 11 miles on it and made it to all my apts. Later that same day he texted me letting me know my car was ready and asking when I would like them to bring my car to me. I happened to still be in Sarasota and said I could rush back to get it and he said do what works best for you. He was fantastic to deal with and made what could have been a super stressful situation easy as can be. Thank you Lawrence! Hope the Commanders can get it together for you this season!

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