Seller profile
AutoNation Ford Westlake
4.5
(Google reviews)
Verified Auto Dealer
Business Information
Westlake, OH 44145, USA
Open tomorrow
Hours 9:00 AM – 8:00 PM
Monday
9:00 AM – 8:00 PM
Tuesday
9:00 AM – 8:00 PM
Wednesday
9:00 AM – 8:00 PM
Thursday
9:00 AM – 8:00 PM
Friday
9:00 AM – 8:00 PM
Saturday
9:00 AM – 6:00 PM
Sunday
Closed
Business description
About us
Google reviews
5 stars!!! I went to AutoNation in Westlake because I had a sedan and wanted to upsize to a full-size pickup truck. After a couple weeks of looking, I found one that fit my budget, needs, and powertrain preference. I went in on a Saturday and talked to a wonderful member of the sales team, Denise. Denise was extremely helpful and helped me explore the options between buying new and used and I genuinely didn’t feel like she pressured me into anything. I ended up deciding on a used F-150 which I later found out was previously a fleet vehicle. This did not bother me much since I have bought fleet vehicles before and never had issues with them (knocking on wood!). This truck had a cracked side view mirror housing, the rear two tires were bald, and the GPS and infotainment screen had connectivity issues. I made sure to mention it and they took care of it all at a later appointment after buying the truck :) Would I come back to this dealership? Absolutely and I definitely will be. Amazing customer service and great resolutions to your problems. The general manager Dean is also an amazing guy!!!
I got preapproved for this vehicle and it was not on the lot. I’m not happy. I preferred a blue vehicle or a Chevy tracker But no, I have a white small Ford. In the beginning, I definitely was not satisfied. I received a call from the finance person at Autonation ANTHONY. He told me to come back in bring the vehicle back and he put me in something more roomier and much much much more room and much better. He definitely kept his word. I’m satisfied now. Just don’t let Alan Slaibi be your salesman he doesn’t care. He said my vehicle is a nice size and it definitely wasn’t .The new vehicle is a lot better.He was talking crazy and didn’t even wanna give me a spare tire . I have one from Firestone now.
Our experience at Autonation was nothing short of phenomenal. Every aspect of the purchase went smoothly thanks to our amazing salesperson, Dennis Spagnolo. Frankie, the finance manager was a huge help as well. My wife and I cannot say enough good things about the Autonation team. They have earned our trust. We look forward to doing business with them in the future!



















