Seller profile
AutoNation Toyota Libertyville
4.3
(Google reviews)
Verified Auto Dealer
Business Information
Libertyville, IL 60048, USA
Open today
Hours 9:00 AM – 7:00 PM
Monday
9:00 AM – 9:00 PM
Tuesday
9:00 AM – 9:00 PM
Wednesday
9:00 AM – 9:00 PM
Thursday
9:00 AM – 9:00 PM
Friday
9:00 AM – 8:00 PM
Saturday
9:00 AM – 7:00 PM
Sunday
Closed
Business description
About us
Google reviews
Baska helped my mom get into the car she wanted and is very knowledgeable and very thorough with the whole process. Thank you Baska! We definitely recommend this place.
I am writing to share my positive experience at AutoNation Toyota Libertyville. I had a very easy time shopping at your dealership and wanted to commend your team for their excellent service. Lukas, the sales specialist, was very friendly and easy to work with. I also appreciated working with Eric, the financial services director; both were honest from the beginning and were happy to work with me regardless of my bank pre-approval. In addition, the general manager, Kiarnan, was incredible to work with—straightforward, knowledgeable, and possessed a great personality. I regret not starting my car shopping experience here, as it would have saved me a lot of time and provided an stress-free experience much sooner. Overall, it was a great and easy experience.
It pains me to leave this review, but after today, it has to be done. I scheduled an appointment 4 days ago for a remote starter installation. I was quoted a price over the phone that included parts and installation. When I arrived, I was given a different price. After letting them know, they gave me a 15% discount which I was okay with. I was told my car would be ready in two hours. I waited in the lobby for over an hour, and then the rep approached me and was told the technician would have a 50/50 chance to possibly program my key fob today because they leave at 5pm or I would have to leave my vehicle for 4 days. The rep said that in some cases they apparently have to go to Best Buy to help with the programming. I walked out with nothing but wasted time. I’ve always had good experiences with this dealership until today. I would not recommend anyone get a remote starter here. Apparently the technicians can’t always program it, and need to contact a third party.
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