Seller profile
Land Rover Mt Kisco
4.6
(Google reviews)
Verified Auto Dealer
Business Information
Mt Kisco, NY 10549, USA
Open today
Hours 8:00 AM – 2:00 PM
Monday
7:30 AM – 5:30 PM
Tuesday
7:30 AM – 5:30 PM
Wednesday
7:30 AM – 5:30 PM
Thursday
7:30 AM – 5:30 PM
Friday
7:30 AM – 5:30 PM
Saturday
8:00 AM – 2:00 PM
Sunday
Closed
Business description
About us
Google reviews
I recently visited Range Rover in Mt. Kisco, NY to have the mechanics check my tire pressure, and the customer service representative was incredibly helpful. He spoke with me about completing my inspection and other necessary check-ups, and I agreed. About two hours later, my car was ready—washed and in excellent condition. I was extremely pleased with the outstanding customer service I received and now feel confident and safe driving my car. The representative was exceptional. Thank you!
I purchased a warranty from your sales group to pay for exactly what happened to tires and rims. You guys didnt get it approved even though it clearly stated what I bought and what was to be paid for by the warranty company of which I ended up paying for personally. I am considering suing you all for fraud. Selling me a warranty that you cannot get to perform when teh T&Cs are clearly met and agreed to by your guys IS FRAUD. Then your service guys kept my truck for 2 months, dropped off a loaner a month after it was promised. NEVER RETURNED ONE PHONE CALL. Just awful all around. Wish I bought this Range Rover from the Darien dealer.
The service took over 6 hours when it was quoted to be 1-2hours. I don’t mind if it needed that time but they should be honest and upfront when you are dropping off the car so you can plan your day accordingly. Then when I came to pick it up, they kept telling me it was ready and on its way, but waited another 1hr. The service guy was named Sammy which was nice but he was not upfront with info which was very frustrating every time I spoke to him. It was always “almost done” Versus jsut giving me a time frame. And then the other service asst with glasses was plain rude when I asked him where the car was as I wanted to go pick it up and he claimed he “didn’t know the address of the service center Although he worked there” acted dumb and was dismissive. He should be fired! No customer service skills
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