Seller profile

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  Everything went smoothly. Chrystopher, George and the rest of the service team were friendly, helpful and great all around. Was able to get an appointment with a loaner car quickly. Got my car back on time. Communication was easy. Everyone and everything was extremely efficient.

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  A fair and honest review of my recent service experience- My situation was not specific to this dealership, but rather an ongoing corporate Land Rover issue with parts availability. My vehicle was held at the dealership for over a month while waiting on parts, and unfortunately this situation affected multiple customers at the same time. Because of the volume of impacted vehicles, no loaner cars were available, which made an already difficult situation even more frustrating. While the overall service experience felt exhausting due to delays and limitations tied to the brand itself, the staff at Mt. Kisco — particularly Douglas — did what they could within those constraints. Douglas at Land Rover Mt. Kisco made a consistent effort to keep an open line of communication with me throughout the process. He provided updates when available and was responsive when I reached out, which I genuinely appreciated. Clear communication made a big difference when circumstances are largely out of everyone’s control. Thank you to the team at Mt. Kisco!

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  My first time in a Range Rover, and I have never, in all of my years driving and buying cars, had a more fantastic experience than my husband and I did at this Mount Kisco dealership! The service department has also been outstanding! I popped a tire recently, and I was in and out thanks to Doug and his team !

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