Seller profile

123 Laundry Solutions

La Habra Heights, CA

4.5

(Google reviews)

Verified Local Business

Business Information

La Habra, CA 90631, USA
- Monday
  7:00 AM – 5:00 PM
- Tuesday
  7:00 AM – 5:00 PM
- Wednesday
  7:00 AM – 5:00 PM
- Thursday
  7:00 AM – 5:00 PM
- Friday
  7:00 AM – 5:00 PM
- Saturday
  7:00 AM – 2:00 PM
- Sunday
  Closed

Business description

About us

Since 2005, we have been working hard to give you the best options for you to maintain or upgrade your laundry business equipment. We specialize in selling pre-owned, used, AS-IS, and refurbished commercial laundromat equipment and parts. Every day we are in business, we strive to try new things and offer more of the services and products that will improve and maintain your business. Our newest business involves providing our customers with new equipment and parts, everything from laundry carts and coin slides, to top-of the line washers and dryers. Whether you are an apartment complex owner, in the laundromat business, or run a commercial laundry or dry cleaning service, we welcome you to grow your laundry business with us as we continue to expand our product listing and services! This isn’t just our motto, it is our mission and purpose statement. Everything we do is based on this principle. We know your laundry business won’t survive or grow if you cannot manage to supply a reliable wash and dry each time a customer visits your facilities. Having an efficient and effective business working with you to meet your needs is vital to your success. We maintain a full inventory of quality used and refurbished commercial laundry equipment. In addition, we carry new and used parts for most major makes and models of washers and dryers. We pride ourselves on: - fast turn-around processing of all orders so you don’t have to wait with a machine out of service. - great low prices and availability for most common timers, boards, valves, and more by visiting our online parts store.

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Shipping

Google reviews

Buyer beware. This organization sent out damaged equipment and wouldn't stand behind it. They took weeks to ship claiming the wire hadn't came in, then when they realized they had our money and shipped we were gone for a week. The shipping drop was under cameras that showed the product arrived damaged and 123 Laundry wouldn't stand behind the product they sent, blamed it on the shipper and said it was past the deadline to make a claim. I would highly recommend looking at other options as these folks don't have integrity.
Man how hard is it to get an invoice for parts from these people. There are much better options out there. Do yourself a favor and look elsewhere As a response to the reply, I have gone elsewhere. And they have already put in my order. So why would I want to reconcile when we had an email chain for the past two weeks requesting parts. With no effort to tell us if you can or can’t get us those parts?
The first batch went out frustratingly bad. However, after calling their customer service and speaking to their Equipment Sales Manager, Michelle, their staff immediately dropped by the next day with the replacement washers in tow. My business only went down for a few days, and now my laundry facility’s back up and running. I was even able to have them repair my old ones. Those beat-up, seen-better-days antiques, after purchasing a few parts. They managed to refurbish and somehow doctor them back to life, which honestly surprised me. Saved a couple of hundreds on those, really. Overall, I’m very satisfied with how everything turned out. From transport to final setup, everything was handled professionally. Michelle and the rest of the team their team made the whole process quick and smooth. Thank you guys!!!