Seller profile

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  I bought a car from this dealership 20 years ago, and I’m happy to say they’re just as great today—if not better. They’ve recently moved to a larger location, still in the same neighborhood, and continue to provide outstanding service. I came in for a new 2025 RAV4 XLE Hybrid, and Merlin made the entire experience exceptional. He was professional, friendly, and made the process smooth from start to finish. It’s rare to find this level of consistency and care over the years. I highly recommend Merlin and this dealership if you’re in the market for a vehicle. Thank you to the owner for responding to my review so quickly. During the car-buying process, we also enjoyed a delicious chicken sandwich from a nearby restaurant. It happened to be around dinnertime, and my wife and daughter were hungry. Merlin was incredibly kind and helped us order food. The quality of your service is truly unbelievable.

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  Anayat and Brian did a fantastic job showing me around. From the first visit, they were friendly, knowledgeable, and never pushy. They answered all my questions with patience, walked me through different options, and gave me space to think without pressure. The whole process felt honest and low-stress—something that’s hard to find at dealerships. I also appreciated how responsive they were over text and how flexible they were while I finalized my insurance. The Camry 2025 with Ocean Gem color I ended up with is beautiful, and I’m really happy with my decision. Highly recommend the Kirkland Toyota team!

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  This Thanksgiving, I want to take a moment to thank the team for a truly great first car-buying experience last week. Po and Cohen made the process feel easy and stress-free. The manager, Po, went above and beyond to make things work for us — genuinely supportive, patient, and honest. You can tell he really cares about helping customers find the right fit. Our agent, Cohen, was fantastic to work with. He helped us test-drive 4–5 Toyota cars, patiently answered all our questions, and walked us through different options multiple times. One moment that really stood out was when I felt nervous about the car — he went through the entire inspection sheet item by item so I could understand what everything meant. He also took the time to explain the features on the steering wheel and touchscreen, which I really appreciated. Jackson was also helpful in walking us through the remaining steps and closing the deal smoothly on the last day. The transparency, clarity, and care shown by the team made all the difference. Buying a first car can be overwhelming, but they made it such a smooth and positive experience. I’m truly grateful for their help and would absolutely recommend them to anyone looking for a car, especially if it’s your first time.

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