Seller profile

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  I had been doing my research and against my better judgement, I put my contact info into Edmund’s to get an invoice price. Instantly contacted by 4 different dealerships in Houston. After visiting another local Toyota Dealership and being completely disappointed with how they handle negotiations, Amanda E. was persistent in following up to earn my business. I’m also in sales, and I was impressed with how she handled my objections. You could tell she really wanted to find a way to make the deal work. Most salespeople have commission breath and are only looking to see how they win, not how the customer wins. Amanda showed great sales techniques and despite my constant pressing at a number I knew they couldn’t get to, she made me happy by finding other ways to get the deal done. There were 3 other seasoned sales folks that competed against her and she won. To me, that’s impressive. On top of that, the finance manager was extremely helpful, put together a package that worked for me and he also closed the deal. Ultimately, spending the time to find out what the customer needs and then finding a way to feel like they won is the name of the game and AutoNation Toyota did that for me. I will be sending anyone I know looking for a vehicle to this dealership. I recommend anyone reading this review to at least check it out before purchasing any vehicle. Very happy with my 2026 Toyota Tundra TRD Pro.

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  I came to AutoNation Toyota Gulf Freeway for a routine oil change and ended up leaving with a completely different impression of what great customer service looks like. Carla Piovezan truly changed my expectations. She was friendly, professional, and took the time to make sure all of my questions were answered. Her attention to detail and genuine care for customers stood out from the moment I arrived. What could have been just a standard service visit turned into an exceptional experience because of her dedication and positive attitude. Carla went above and beyond to make the process smooth and stress-free. It's rare to find someone who takes such pride in helping customers. Thank you, Carla, for making my visit such a positive one. I highly recommend her to anyone visiting AutoNation Toyota Gulf Freeway. Leaving with brand new Corolla cross

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  We had a great experience working with Roger at AutoNation while searching for my daughter’s car. From the very beginning, he stayed in direct communication with me for several days leading up to our visit, which made the whole process feel organized and stress-free. When we arrived, Roger was patient and attentive, showing us multiple vehicles and really taking the time to understand what would be the best fit for my daughter. He never rushed us or pushed us into something that didn’t feel right. Instead, he worked with us until we found the perfect car for her. His professionalism, communication, and genuine willingness to help made all the difference. I truly appreciate the effort he put in and would absolutely recommend him to anyone looking for a vehicle.

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