Seller profile

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  We wanted to buy a car for export. Since my uncle lives outside the United States, there is a time difference: when it’s daytime for us, it’s nighttime for him, and vice versa. I thought we might have issues with the wire transfer and discussing the purchase, but thanks to the excellent service from Dayaan Hanif we did not have any problems at all. He stayed in touch with us 24/7, answered all our questions and provided information even at midnight. I really appreciate your work, Dayaan, and a special thanks to the whole team. I am sure this team will provide you with the best service – I highly recommend buying your car here.

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  I couldn’t be happier with my first luxury car purchase! Matthew was absolutely fantastic throughout the entire process. From the moment we walked in, he was the only one who took the time to truly help us and understand what we were looking for. Matthew was incredibly friendly and went above and beyond to ensure I got exactly the car I wanted. What really impressed me was his continued support even after the purchase was complete - he’s been so helpful with any questions or needs that have come up. He made what could have been an intimidating first luxury purchase feel like a breeze. If you’re shopping for a BMW, I highly recommend asking for Matthew. His exceptional customer service made all the difference! Five stars for Matthew Ting and this experience!

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  I serviced my 2025 BMW X7 at BMW Houston North, and the experience was outstanding from start to finish. Everything was handled professionally and smoothly. I was provided with a BMW X5 loaner, which made the entire process extremely convenient. The service advisor went above and beyond, keeping me informed and making sure everything was taken care of. Because of this level of service—and the quality of the vehicles—BMW will definitely be my choice for my next vehicle as well. Experiences like this show not only great cars, but truly exceptional customer service. This was by far the best service experience I’ve had in Houston. Highly recommend BMW Houston North.

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