Seller profile

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  Outstanding Customer Service and Genuine Care Our family recently went through a difficult situation when our previous vehicle was totaled, leaving us only a few days to find a replacement. I came across a great deal on a Toyota Tacoma at AutoNation Toyota of Fort Myers, and from the moment we arrived, the entire team treated us with kindness, professionalism, and understanding. I want to give special thanks to Alejandro Llaujer, our sales associate, and Orestes Burricaudy, the CFS Manager. Both listened carefully to our family’s story and went above and beyond to make sure the numbers worked within our budget and that we were well taken care of for the next three years of our lease. The sales, management, and finance teams worked seamlessly to make the process smooth and stress-free. We left feeling not just satisfied, but truly valued as customers. I highly recommend AutoNation Toyota of Fort Myers to anyone looking for a dealership that leads with integrity, empathy, and genuine care for their customers.

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  We were extremely pleased with everyone at AutoNation Toyota Fort Myers who supported us through the purchase of a used Honda Odyssey Touring Elite, along with the trade-in of our much older vehicle. From start to finish, the experience was seamless, professional, and genuinely customer-focused. Our Sales/Leasing Consultant, Lisa C., was exceptional. Her high-energy, “let’s get this done” approach was perfectly balanced with true integrity, professional empathy, and a sincerely caring attitude. She made the entire process not only efficient, but enjoyable—an outstanding customer experience from the very first conversation. Special thanks as well to Ed, whose work on the vehicle’s servicing, diagnostics, and maintenance gave us complete peace of mind. The attention to detail, including the thorough vehicle detailing before delivery, truly made a difference. A big thank-you to Kai, who ensured that as snowbirds, we met all the necessary Florida registration and compliance requirements. His diligence and clarity made something complicated feel simple. And finally, our appreciation to Alba for her expertise in guiding us through the administrative steps and for helping us understand the after-sales service and maintenance options available. Her support was invaluable. We highly recommend AutoNation Toyota Fort Myers to anyone looking for professionalism, transparency, and a team that truly cares about their customers.

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  Went for routine oil change. Pulled into the driveway with my engine smoking found the cap to my oil left off. Cap laying near latch. Oil all over the engine and bay. Completely stained my pavers Called service department. Zero returned phone call tonight. Guy I spoke to said somebody would call me back no one ever did. Will press charges For property damage And go to the state

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