Seller profile

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  This is my 5th lease with Honda and hands down the best customer service I’ve ever experienced was at Honda AutoNation in Miami Lakes. Roberto was personable, caring, honest and attentive from the moment I walked in. He took into consideration all my needs and concerns. I didn’t think twice about leasing another vehicle. Alexis, the Financial Advisor, was also a true pleasure to work with. None of that back and forth BS that dealerships usually do. To the point, no lies or gimmicks on the final cost. I truly recommend this dealership!

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  My daughter and I were interested in buying a Honda CR-V Hybrid. We already had an idea of what we wanted, and since another dealership was unable to honor the online price, I contacted AutoNation Miami Lakes Honda to avoid wasting time. I spoke with Gabriel Fernandez, explained exactly what we wanted, and the price we had seen online. Gabriel immediately checked with his manager, Mr. Manuel Lima, and reassured us that the online price would be honored. Shortly after, we were on our way to the dealership. When we arrived, Gabriel greeted us warmly and started the process. We had a few additional requests, and he handled them with professionalism. With the help of Mr. Lima, all of our questions were answered thoroughly. Mr. Lima also came out to introduce himself, and he turned out to be one of the friendliest, most down-to-earth managers we have ever met. By the time we moved to the finance department, we truly felt like part of the Honda family. We then met with financial manager Mr. Alexis Gomez, who, just like the rest of the team, impressed us with his knowledge and personality. Buying a car can be a long process, but even though everyone stayed almost an hour and a half past closing, we never felt rushed — in fact, the team made us feel quite the opposite: welcome and valued. I’ve purchased many vehicles over the years, and I can honestly say this was the best experience I’ve ever had. Way to go, Team Miami Lakes! We will definitely be returning.

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  I have been satisfied and extremely content with the service and handling of the delivery and process of my new vehicle of 2026 Honda civic sports car. Juan and Luis have been exceptional with their customer service and deserve praise and bonuses for all of their efforts and time. If you plan to get a new car or even a newer car to you. Autonation Honda will be there for you. Guaranteed. Highly recommend for anyone and everyone

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