Seller profile

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  I absolutely loved working with this dealership!! I am usually really skeptical of dealerships as we haven’t had the best of experiences with, well any of them. Right from the very beginning, the crew at Bell Lexus were awesome to work with. I found the car I wanted online and once they received my inquiry they sent me over a video of the vehicle, inside and out, and I really appreciated that. It already felt like a personalized experience. We went and saw the vehicle and it’s just overall an amazing vehicle. You can tell they really put in the time and effort to make sure they are putting out a good product. Their reconditioning process is extensive and very impressive. They make sure all aspects of the vehicle are quality - including oil life, good tires, and brake pads. It was clean inside and out. We worked with Alfonso Santos and he was great! Really sincere and personable. He made the experience so easy and comfortable. He was up front with us throughout the whole process and willing to answer any question we had without being pushy. We looked into trading in our vehicle, and I was really impressed with their honesty here. I was asking for more than they were able to provide and instead of spending an hour going back and forth, they were upfront with me about saying they weren’t going to meet my trade in value needs and advised me to do what was best for me to get the most for my current car. I was really impressed with that because it felt like they had my best interests in mind and weren’t just trying to come out on top or take advantage. Alfonso was really great and went out of his way to make sure we were able to get the vehicle we wanted and answer questions on the process. We also worked with Alfonso’s trainee, David (I can’t remember his last name) and he was so awesome and kind! Being in the dealership for the couple hours we were there you can just tell the staff enjoys being there and it’s so easy going and welcoming. Best experience we’ve had buying a car and we are so happy with our purchase! Thank you Alfonso, David, and bell Lexus!

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  I wasn’t happy with my big GX 550 SUV that I had bought sight-unseen before I moved to Arizona. It was so large and used so much fuel…it was really nice but just didn’t fit for me. I made an appointment at Bell Lexus to see Richard Von Braun aka “RVB.” RVB sat down with me and listened to my concerns and ideas about what I wanted. He asked questions and offered suggestions about features and options. He showed me several different Lexus SUVs and I selected the plugin hybrid version of the RX…Bell didn’t have the red color with the off white interior that I wanted so RVB located one in the factory line up and got it coming my way. I am absolutely thrilled with my new RX and love driving it! RVB and Anthony, the manager, made putting the deal together super easy with none of the hassles you dread when buying a car. I highly recommend seeing RVB if you’re looking for a Lexus and a caring, competent sales person.

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  This was my first Lexus purchase, and it was a fantastic experience from start to finish. Joe was absolutely wonderful to work with—attentive, patient, and truly committed to helping me make the best decision. He made sure we explored every possible option within my price range to ensure I got the most value for my money. I drove home in a beautiful NX 350, which will be the perfect car for real estate and meeting clients. From the moment I stepped into the dealership to the time I drove off the lot, the entire process was smooth, professional, and enjoyable. Highly recommend both Joe and this dealership!

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