Seller profile

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  We brought a wheel to swap axle, they said 2 days would be ready, It passed 6 days nothing has been done, the supossed mechanic broke the axle and the bearings, tried to push another wheel from another bike on us saying that it was ours, and the actual wheel was there in the floor, Very Rude mechanic saying a lot of bad words, in the END we had to build our own wheel back and at least refund of 40$, the picture of the person working on the bike is the "mechanic" working on his own bike saying that he was busy and could not help us, and then we had to catch the balls of the broken bearing in the floor by ourselves. Ps: You can ask any employee, who's the boss or manager, nobody knows.

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  Great experience at True Motion E-Bike Shop! Ken was really helpful and knowledgeable, walking me through the bikes and answering all my questions with patience. The service was friendly and informative, and I felt totally comfortable making my purchase. A fantastic place for eBikes with excellent customer service — highly recommend! 

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  This place has a huge selection of all different kinds of e-bikes and e-motorcycles. I purchased a spark X1 Pro Electric motorcycle for my son. The owners Ken and his wife Annie are great! very nice people. Ken is very knowledgeable about his ebikes and he answered all my questions in way that I can understand. He also explained all the pros and cons about the bikes my son was interested in. The prices are awesome! I got mine for just under $1,000 ! I saw the same bike online for $1200 and up . I would definitely recommend this place.

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