Seller profile

• 

  We brought a wheel to swap axle, they said 2 days would be ready, It passed 6 days nothing has been done, the supossed mechanic broke the axle and the bearings, tried to push another wheel from another bike on us saying that it was ours, and the actual wheel was there in the floor, Very Rude mechanic saying a lot of bad words, in the END we had to build our own wheel back and at least refund of 40$, the picture of the person working on the bike is the "mechanic" working on his own bike saying that he was busy and could not help us, and then we had to catch the balls of the broken bearing in the floor by ourselves. Ps: You can ask any employee, who's the boss or manager, nobody knows.

• 

  Great experience at True Motion E-Bike Shop! Ken was really helpful and knowledgeable, walking me through the bikes and answering all my questions with patience. The service was friendly and informative, and I felt totally comfortable making my purchase. A fantastic place for eBikes with excellent customer service — highly recommend! 

• 

  Annie and Ken and Jay are the reason why we love this place! Was shopping for ebike for myself and my daughter. Completely blow us out the water with their patience and kindness. We immediately left Radpower Bike and came here instead. Lots of various makers to choose from and various colors and ebike styles. Super happy to have true motion ebike here in huntington beach! Also for youth bike riders make sure you enroll them with Huntington Beach Police for safely ebike riders and youth riders. I am in love with my daughter’s choice T16 Meelod in gray and black. It has pedal assist and 5 modes to zip to and from.

See more reviews