Seller profile

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  I recently purchased a used car from Real Deal Auto and honestly the entire experience was smooth from start to finish. Buying a used car usually comes with a lot of stress and trust issues, but the team here handled everything very professionally. They guided me properly, answered all my questions patiently, and never forced me into making a quick decision.The condition of the car was exactly as they described. No hidden issues, no fake promises, and all the documents and paperwork were handled very smoothly. The best thing was that whatever commitment and guarantee they gave me before the purchase, they completely stood by it afterwards as well. That level of honesty is very rare in the used car market nowadays.The payment process was also very easy and transparent with no complications at all. I really appreciated how respectful and cooperative the staff was throughout the deal. Even after the purchase, they stayed in touch and made sure everything was going fine with the vehicle. If anyone is looking for a trustworthy and reliable used car dealer, I would definitely recommend Real Deal Auto. Great customer service, genuine cars, and a very professional attitude. Completely satisfied with my purchase.

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  They provide attentive and personalized customer service throughout the entire vehicle purchasing and ownership experience. From the initial greeting to post-sale follow-up, They focus on building trust by being transparent, knowledgeable, and responsive to each customer’s needs. They actively listen to understand customer preferences, budget, and concerns, allowing them to guide me toward the best vehicle options without pressure. They maintain a professional and welcoming demeanor, ensuring i feel comfortable asking questions and confident in their decisions. I they where effective at explaining vehicle features, financing options, and service plans in a clear and honest way. They also handle concerns or objections calmly, working to resolve issues quickly while maintaining customer satisfaction and dealership standards. In addition, They collaborate closely with sales, finance, and service departments to ensure a smooth and seamless experience for me .

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  Do not go to this disgusting place. I am a senior citizen that purchased a car from them recently. When I purchased this car they provided 5 days insurance to me and told me to get my own insurance at the end of the 5 days, full coverage. Which I did. Their contract states that if you lapse insurance for more than 5 days, they can come and take your car. I had Insurance on the 2nd day. But because I did call them on the 6th day with my insurance information, they took my car. I didn't have 5 days lapse on insurance. But they took my car anyway. I have gotten 4 cars from these people and have recommended several people to them for cars and they do this to me. The contract says they will take my car over lapse of insurance not because of a phone call to prove insurance. I spoke with my attorney and he said their contract is worded in incorrectly and that I am in the right. See oni am going to sue to get my money back. It is shameful to treat people this way. But they have done this to several people. So don't ever get a car from them

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