Seller profile

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  WARNING: Please read before buying a vehicle here. I purchased a 2014 GMC Terrain SLT from this dealership on February 4th, 2026. It had about 97,000 miles and cost me $6,000 plus taxes and fees. They disclosed rust on the rocker panels and had me sign a rust waiver, but they never mentioned anything about the frame — which turned out to be the real danger. Within a couple of weeks, the vehicle felt so unstable that I took it to a mechanic. It bobbed and swayed all over the road, and during a highway drive I gripped the wheel so tightly trying to keep it straight that I ended up with blisters on my hands. I honestly felt unsafe and worried something serious might happen. My mechanic — who has 30 years of experience — inspected it and was concerned about the underbody but thought it should be okay. I spent $1,800 on parts for new suspension components and brakes, and he began the repairs. That’s when the truth came out. The frame was completely rotted out. The suspension mounting point crumbled off the frame when he tried to reconnect it. Both the mechanics I had look at it told me they had never seen a frame this bad on a vehicle this new. They said the only way this level of damage happens is if the vehicle was in a flood or sat in tall, wet grass for years. This was not normal rust. This was catastrophic structural failure. The vehicle is now a total loss. It has been sitting at my mechanic’s house for six weeks because it is unsafe and undrivable. I contacted the dealership — no call back. I sent an email — no response. They simply sold me a dangerous vehicle and walked away. This ended up being an $8,500 loss once you include the parts I purchased. In today’s economy, that kind of hit is devastating. I paid for this vehicle outright and now it’s nothing but scrap. I’m posting this review because I don’t want anyone else to go through what I did. A rust waiver should not be used to justify selling vehicles with severe frame rot that could put someone’s life at risk. Please be extremely cautious if you’re considering buying a vehicle here.

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  We had a great experience at Prime Time! Lauren was beyond helpful, attentive, and provided helpful and relevant information. Such a refreshing car sales experience that ended up in a great, reliable vehicle. Good vibes and good people. Again, Lauren was awesome :)

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  My husband and I came here to look at a few vehicles. Everyone was super friendly and helpful. We didn’t end up buying a vehicle but they were awesome.

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