Seller profile

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  I really appreciate the awesome customer service and your selection of items are nice. The prices are a little higher than expected. I feel like the company could do so much more getting these pieces out and new stuff in if there were a little more room for negotiations. We found something we could use which is a relief but this is where my daughter and I felt rushed and possibly making a bad decision because the AC is broken in the store and it's summer time!!!!! What in the Hell!! It feels like hell with no AC and I heard the building hasn't had working AC in at least the past 2 months! We've had heat advisory warnings for triple digit temps this summer and as soon as we walked in from the heat back into heat blowing around by fans (thank goodness!! A fan!!) blowing hot air around. I'm soaking wet from sweating and again we feel rushed to make a decision and get in our car with AC 🥵🥵 come on THE DUMP!! you can do better than that.

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  Pete greeted me at the door. Very professional, knowledgeable, & not too pushy. He did mention stain guard stuff a few times & asked what other furniture I needed. so he didnt give up on the upsell. Assumed i was buying more furniture. Trent? Very helpful with assembly instructions but I am going to call & get the "white glove" delivery. I assume Pete will get credit for that as he sold me on it.

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  Salesperson Mr. Trevor was amazing with his warm greetings and hospitality throughout ., he was able to get the manager to help us with a fair price in which she immediately did., Therefore, I give you guys a 100% satisfaction from my family of 5 in which we got to embrace your massage chairs 😊., anyhow, may you all daily be embraced with uplifting comfort, strength and encouragement in all you do and go through. Sincerely, the DeLaCruz family

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