Seller profile
AutoStar Motors
Verified Auto Dealer
Business Information
Puyallup, WA 98371, USA
Monday
9:00 AM – 5:00 PM
Tuesday
9:00 AM – 5:00 PM
Wednesday
9:00 AM – 5:00 PM
Thursday
9:00 AM – 5:00 PM
Friday
9:00 AM – 5:00 PM
Saturday
9:00 AM – 5:00 PM
Sunday
Closed
Business description
About us
Google reviews
Very good service, love the owner, very easy to work with! Bought my truck from him, very happy
I bought from this lot a few years ago and regret it everyday. I bought a car out of urgency because I was tboned and my car was totaled out. My job at the time required me to be on the road and I needed something fast. All the other cars I’ve bought in my life, I have ALWAYS car faxed it. With this purchase, I did not. 2 weeks after buying the car, it wasn’t smart. The owner said I could reach out if there were any issues which I did. He claimed maybe it was the battery. I took it to a local mechanic then to a dealership and they could not figure out the issue with the car as it wouldn’t act up while they had it. The owner eventually told me to bring it back and he’d repair it. He told me it could be the ECM and would order a new one, install it and all for free. I felt grateful he would offer this and left the car with him. 2 weeks later, I have no update so I walked into the dealership and asked for an update. He stated his brother ordered the wrong part and the one they needed was on back order. After them having my car for 2 months, they magically got the WCM and installed it. My husband and I both looked at it, guess where they got it from? Pick and pull. So I waited for 2 months for them to get a new part and put it in, but they were shipping around trying to find a used one. Sure the car eventually was working without issue. Then when I finally had the car long enough to understand its quirks, I noticed when I turn a corner, I heard a lot of water sloshing. Then it would drip from the ceiling. I ran the car fax and the car had reported water damage. I was assured the car was clean and ran well. Talk about an idiot mistake on my part for not running it and trusting the dealership. Years later, the electric seats no longer work, my radio hasn’t turned on in over 2 years, my back windshield wiper only works when it feels like it and my car randomly will not start if it sits for longer than 8 hours. I feel lied to, I was deceived and prayed upon because I am a woman. I paid the car off and I am actively saving money to purchase a new car and to be DONE with this nightmare of a car. This is not a review from a disgruntled customer. This is an honest review (yes, there was a mess up on my part for not running the VIN) of the practices here. Please please please do yourself a favor and run the VIN before buying there or stay away from purchasing vehicles there. It will save you a lot of money and frustration. I am sorry to all the other customers who have had a poor experience with this dealership. Please know you are not alone with what you have experienced.
Had a great experience shopping here for a used car. Was able to trade in my car and left with both a great deal and satisfied experience. Appreciate your help!


