Seller profile

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  I purchased a truck in September. I still can’t get the title from them. They stop emailing me back. Stopped returning my calls because I just kept getting voicemails. I just keep getting the run around. The truck also had lug nuts falling off the first week I purchased the truck. Poor customer service across the board. Edit: the company comments that they’re sorry and that I should contact the dealership directly. This is one of the few times I have heard from the dealership. I have email threads that go back to September where I get little to no response. I have a phone log as proof that I’ve called and left voicemails for Jess in the records department, Shane the manager and even on Mikes work phone and cell phone. Mike is the owner. Not even the owner has responded to my many calls, voicemails or emails. I last talked to David in sales on Tuesday. David insisted he would have someone contact me with a response. It’s Saturday and still nothing.

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  Some people love car shopping and some people don’t. I am on the latter half of that equation. After having a horrible experience at a different car dealership, (Trucks Plus NW, don’t waste your time going there!) my sister and I randomly ended up at Carson Cars in Lynnwood, WA. The minute we were pulling into the lot I felt better. We were greeted kindly & appropriately. We were treated with respect and were not jerked around over prices and affordability. They respected my price point and didn’t show cars that were too high or too low in price. I ended up getting a really really good deal from them. I will always go back to this lot to purchase used cars. (Actually any cars because I damn sure will never be able to afford a new one!) When I was inside waiting for them to work their magic and get me into the car, they cleaned the car up really nice and installed the temporary plates on the vehicle for me. Being a female shopping for cars can be extremely difficult. This place did not make it hard for me, did not make me feel uncomfortable, and did not treat me like a simpleton. I HIGHLY recommend Carson Cars!

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  Had a great experience with Eric Eastman, you can’t go wrong with his helping you pick out the perfect car for your needs. Unfortunately the timing wasn’t quite right to make the purchase, but hopefully I’ll have another chance to get the perfect vehicle from Carson Cars with Eric’s expert advice.

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