Seller profile

• 

  Carson Cars wasted my time and disrespected me from start to finish. Yesterday, their employee Dorion told me I was approved for a 2015 Jeep Wrangler with a $1,000 deposit. I was told everything was good to go. I rearranged my schedule, came in ready to finalize the deal, and suddenly the entire story changed. The moment I arrived, I was told I was not approved at all. Instead of the vehicle they promised, they tried to push three cars from 2002 and 2006 — all in terrible condition — and acted like that was the best I “deserved” because of my credit. The exact words were basically: “This is what you’re good for if you want a car.” That’s not customer service. That’s manipulation and disrespect. Carson Cars advertises that they help people with bad credit, but what they actually do is bait you with false approvals, get you in the door, and then pressure you into taking whatever broken inventory they can’t sell. No honesty. No consistency. No professionalism. If you value your time, your dignity, or your money, avoid this dealership. There are plenty of places in Lynnwood that won’t treat you like you’re disposable.

• 

  Some people love car shopping and some people don’t. I am on the latter half of that equation. After having a horrible experience at a different car dealership, (Trucks Plus NW, don’t waste your time going there!) my sister and I randomly ended up at Carson Cars in Lynnwood, WA. The minute we were pulling into the lot I felt better. We were greeted kindly & appropriately. We were treated with respect and were not jerked around over prices and affordability. They respected my price point and didn’t show cars that were too high or too low in price. I ended up getting a really really good deal from them. I will always go back to this lot to purchase used cars. (Actually any cars because I damn sure will never be able to afford a new one!) When I was inside waiting for them to work their magic and get me into the car, they cleaned the car up really nice and installed the temporary plates on the vehicle for me. Being a female shopping for cars can be extremely difficult. This place did not make it hard for me, did not make me feel uncomfortable, and did not treat me like a simpleton. I HIGHLY recommend Carson Cars!

• 

  I was hurt, the salesman was awesome and told me one price I couldn't resist. but when we got to the manager, he took the price away and made it higher. So, I left, wasn't going to keep the price I originally agreed to. I had cash in hand and willing to pay

See more reviews