Seller profile

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  I wish I could give this dealership zero stars. My experience here has been nothing short of a nightmare. I recently purchased a car from them, and within days of driving off the lot, I started experiencing serious issues. The car they sold me was clearly not in the “excellent” condition they claimed it was, and it has been one problem after another since the sale. When I tried to reach out to the dealership for support, they were dismissive and unhelpful. The salesman was so eager to make the sale was suddenly nowhere to be found, and the service department seemed completely uninterested in helping me resolve these issues. I feel like I was completely misled about the car’s condition, and the lack of customer service I received after the sale just made it worse. Buying a car should be an exciting experience, but this dealership has turned it into a complete disaster. I’ve had to spend more money on repairs than I ever expected, and I regret ever setting foot in their showroom. Save yourself the headache and avoid this dealership at all costs. They’re more interested in making a quick sale than in ensuring their customers drive away in safe, reliable vehicles. CHANGE YOUR NAME FROM SUCCESS TO A MESS!!!!!

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  Within three days of me purchasing my car, i started having issues. I communicated maturely and was dismissed & lied too. I wish i never found this place, they sell you a car that barely works, runs, and is falling apart from the inside out. Then when you communicate your problems they act like you did something to them. They out here putting peoples lives at risk just to get some money. RUN AWAY!! Don't walk.

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  I do not believe in tearing down Black businesses, but this is by far the worst car lot I’ve ever dealt with. Success Auto is definitely not college-student friendly. They auction cars, do the bare minimum to make them look “fixed,” then sell them for profit. The very first day I bought my car, it broke down. I didn’t have it for a week. They claimed to fix the issue, but the same problem came back. Recently, they said they fixed my car again, added extra work I never asked for, and tried to charge me for it. Even after that, my car is still breaking down. The owner told me I could pay or not pay for my water pump being “fixed,” but that was a lie — it was never fixed, and now my car belt has fallen off. On top of that, I strongly feel like something was stolen from my car while it was in their possession. Whether it was shoes or other belongings, things went missing. Do not buy a car from this place. Once they get your money, they do not care about you. They are rude, unprofessional, scammers, and thieves. Save yourself the stress and go somewhere else.

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