Seller profile

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  Great experience at Nissan of Melbourne. The staff was friendly, easy to work with, and genuinely helpful throughout the process. No pressure, no games—just honest and straightforward service. Everything went smoothly from start to finish. I’d definitely recommend them to anyone looking for a stress-free car buying experience.

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  If I could give a negative rating, I would. We spent over a week going back and forth with Robert Veliz about a 2022 Armada. We woke up at 3 AM and drove more than five hours with a check in hand, only to arrive and find that the vehicle wasn’t even prepared for us to see. What had been described as being in “excellent condition” was anything but. The chrome had been wrapped in black vinyl that was peeling and shrinking, and there were multiple scratches—none of which had ever been disclosed. Instead of taking responsibility for the misleading information, Robert simply reminded us that their vehicles are sold “as is,” offering only excuses and shifting the blame onto us. We had been reassured that they were a customer-focused, friendly dealership that would treat us right, but we ended up feeling completely misled. On a positive note, Raleigh, their Finance Manager, and Ross, the Detail Manager, were genuinely kind and did their best to assist us; unfortunately, the situation had already gone too far to be salvaged.

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  Brought my car in for service and decided it was time for a new vehicle. I test drove a 2025 Nissan Frontier while there and really enjoyed it. My salesman, Moe, did a great job explaining everything about the vehicle and never made me feel pressured or like he was being anything other than honest. Very easy guy to build a rapport with which helped greatly in making my decision to buy a vehicle. After testing some others at other dealerships, I ultimately decided to go ahead with the Frontier. Moe made sure that I got a great deal and even got everything arranged while I was at work. I work 12 hour days and Moe was very cognizant of this so that all I really had to do when I came in that evening was go over the numbers a bit and then work with the financing department. I really appreciated everyone who stayed late to help me get into my first truck! Big shootout to Moe, Raleigh from finance, and Donald over in the service center. I felt very heard with all of my questions and concerns. They really made the car buying experience a lot less stressful than any other time I've had to buy a vehicle. Cannot recommend enough.

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