Seller profile

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  I had a horrible experience with Akkawi Motors. They tried to sell me a bad vehicle and I lost money as well! This month in October, I saw their listing online for a Ram ProMaster work van that I wanted. I even did a CARFAX background check before I contacted them and everything looked good on the report. I contacted them to setup an appointment to look at the vehicle, and willing to pay cash. After arriving and doing a test a drive, everything seemed good and I paid cash for the vehicle. As I was driving the vehicle off the lot, right before getting on the freeway to home, the vehicle started making weird noises, started shaking and the engine light turned on. I drove right back with the vehicle to their lot and told them what happened. The owner plugged his scanner and tried to tell me no codes popped up and that everything should be good to drive home. I drove the vehicle, and it did the same thing, even worse. It lost power and I barely made it home. I called the owner right when I got home and they told me to drive it and bring it back when I can, and I can get my money back if I did not want the vehicle anymore. I was able to bring it to my personal mechanic to look at the vehicle, and saw a lot of problems, especially the engine, and that I would probably need a new one. My mechanic suggested to not drive it, but to tow it back to them and have them fix it if I wanted to keep it. I contacted the owner and they offered to pay for the tow but never did, and I ended up paying for my own tow, since they took long to help me. When they got the towed vehicle, they had it sent out to their mechanic and took a diagnostic. I told them my mechanic took a look and I know what is wrong so to make sure they did not lie to me. After 3 days, they finally called me back and said the vehicle needed a new engine, and they will be installing a new engine with only 3 months warranty and wanted me to pay for the engine. I refused and he wanted to charge me for the mechanic service and the engine. I went back to them and demanded my money back. He still kept asking me to pay for the new engine and showed me the bill for that was over $5,000! That's when I did not want the vehicle at all and didn't trust them and wanted my money back. I ended up being $3,000 short. They also charged me for cancellation fee, tax fee, and restock fee. They should have not charged me those fees at all, when they sold me a bad vehicle in the first place. This was a horrible experience as this dealership. They tried to sell me a lemon, I lost money, and now still need to find a work van for my company. Beware buying from them, I don't think they keep their vehicles up to date.

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  DO NOT PURCHASE A VEHICLE FROM HERE!!!! I BOUGHT A 2013 FORD FOCUS IN CASH AND IMMEDIATELY I STARTED HAVING ISSUES WHEN I DROVE IT OFF THE LOT THE CAR HAD MOLD!!! I WAS LEFT STRANDED AT WORK BECAUSE THE CAR WOULDN'T START AND I LOST WAGES .A TRANSMISSION MESSAGE CAME ON LESS THEN A WEEK FROM ME BUYING THE CAR WENT TO GET IT CHECKED OUT AND THE CAR HAS 27 OBD CODES !!!! I DEFINITELY FEEL SCAMMED AND THE SUNROOF HAS A LEAK !!!

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  I had a fantastic experience at Akkawi. From the moment I walked in, the staff was welcoming, knowledgeable, and never pushy. My sales rep, Jr took the time to understand what I needed and helped me find the perfect vehicle within my budget. The entire process—from test drive to financing—was smooth and transparent. I really appreciated how they explained everything clearly and answered all my questions patiently. I’m thrilled with my new car and highly recommend Akkawi to anyone looking for a hassle-free car buying experience!

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