Seller profile

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  I had a really great experience with the dealership. I got my Audi A4 for an amazing steal. Not only that the employee was super helpful and patient and stated later then he needed in order to make sure I got my car as I drove quite a ways. This car had absolutely no issues, drives more then smooth, and just had an oil change when I checked. I’m very happy with my car, and wouldn’t have chosen a different car lot to go to. I’d definitely recommend checking them out! There was also little air fresheners in the car aswell as extras, a blue tooth set up, and more in the glove box with was a bonus so thank you.

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  DO NOT BUY FROM THIS DEALERSHIP! My son purchased an Audi Q5 from them, and just 13 days later, the car became completely inoperable. When we reached out to try to resolve the issue, we were met with excuses and were made to feel like the damage was somehow our fault. No real solution or assistance was offered. To make matters worse, instead of taking responsibility, they asked us to remove our review. That alone tells you everything you need to know about how they handle their customers. Save yourself the trouble—run, don’t walk, away from this dealership. I did not want any stars but you have to check one to post.

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  EDIT: once we were able to get in contact with someone, they’ve been very good about trying to work with us. They have taken on the responsibility of trying to hold the warranty company accountable, as well as offered us a contribution toward the hefty repair we are facing. I very much appreciate their continued communication and want to make things right in a way that feels like a solution for us and for them. If I could give 0 stars, I would. We purchased our car from them in September, and drove it for about 2 weeks before the check engine light came on twice in the course of 3 days. The second time the read out was “multiple cylinders misfiring” and “dangerous gases leaking into the exhaust.” The shop strongly suggested we not drive it. We tried to talk to the salesman who sold it to us, and he did not appear to care. He hung his hat on the fact that we bought it as-is. We also bought a warranty, which was useless. It will only cover up to $2000, and has very strict rules, making it nearly impossible to actually get to the full amount. At the moment, the car has pretty much been in the shop the entire time we’ve owned it, and we will have paid for it twice by the time we get it back. This dealership does NOT want to help you, they do NOT care about you, they just want your money. Stay away!

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