Seller profile
Chicago Auto Capital
Elgin, IL
4.9
(Google reviews)
Verified Auto Dealer
Business Information
Elgin, IL 60120, USA
Open today
Hours 10:00 AM – 6:00 PM
Monday
11:00 AM – 7:00 PM
Tuesday
11:00 AM – 7:00 PM
Wednesday
11:00 AM – 7:00 PM
Thursday
11:00 AM – 7:00 PM
Friday
11:00 AM – 7:00 PM
Saturday
10:00 AM – 6:00 PM
Sunday
Closed
Business description
About us
Google reviews
Shopping for a used car can be stressful. I'm a widow living out of state, shopping for a car online in the Chicago area. My "car knowledgeable" dear friend in that area was helping me by visiting the cars we liked and doing the test drives. One of the cars I found was at Chicago Auto Capital in Elgin. My friend went to that dealership and met with their sales consultant Sam Sarim. After test driving the car, we decided I wanted to buy it. The communication back and forth was excellent. I wanted the car additionally inspected by an outside mechanic shop. At the inspection, there were a few things that needed addressing. I negotiated with Sam on each issue, including the delivery of the car to Iowa. Sam was a friendly, reasonable and ethical man. We came to a fair conclusion on each issue and an "out the door" price. No additional fees were added to the price other than document, title and dealer prep fees. I'd pay taxes in Iowa. My beautiful Lexus es350 was delivered this week. I'm an extremely satisfied customer and would recommend Sam and his dealership if you want an honest and fair experience.
The finance manager was very helpful in getting the deal sealed. They had asked for a certain amount which we could not come up with but he worked with us to finalize the deal. When we walked in we were greeted and welcomed and treated very warm and friendly. I love dealing with salesmen who act like they wanna sell the car not just for money but because they listen and know the need of the customer. Kuddos!!
Fantastic experience from start to finish! Ali & Sam were both extremely helpful and welcoming throughout the process. This was me and my brothers first time purchasing a vehicle. They made everything easy smooth and stress free. They really helped us with financing and got us amazing finance rate. We also purchased extended warranty for a great value. Overall the dealership and people working are very nice professional and honest. We are greatful for the excellent customer service and highly recommend them to anyone looking for a great car buying experience.



















