Seller profile

• 

  Buying our 1st electric car at Sound Ford, the Mustang Mach-E GT, was one of the most seamless and exciting experiences me and my wife have ever had. From the moment we walked into the showroom and were greeted by Jeff and Raj we could feel that this wasn’t going to be a typical car purchase. The atmosphere was modern, calm, and refreshingly pressure-free. What truly impressed us was the test drive with Jeff. The instant torque was exhilarating — smooth, silent acceleration that felt futuristic. There was no engine noise, just a quiet surge of power that made merging into traffic effortless. The regenerative braking system was surprisingly intuitive, and within minutes I felt completely comfortable behind the wheel. The technology inside the car was equally stunning. The touchscreen interface was sleek and responsive, with intuitive controls and real-time energy monitoring. I loved being able to see how efficiently I was driving and how much range I had left. Even better, Jeff helped me set up the mobile app before we left to monitor charging, precondition the cabin, and locate nearby charging stations instantly. Financing and paperwork were handled digitally with Joe , making the process fast and transparent. When I drove off the lot, it felt less like I had bought a car and more like I had upgraded my entire driving experience. It wasn’t just a purchase — it was a step into the future.

• 

  🛑 WARNING ⛔️ DO NOT BUY ⛔️ FROM SOUND FORD Ill SHARE MY PERSONAL EXPERIENCE, I PURCHASED A BRAND NEW FORD F150 RAPTOR, WELL TURNS OUT THE TRUCK HAD BEEN IN AN ACCIDENT AND WAS POORLY RE-PAINTED as soon as I receive Took delivery of the truck I contact them immediately they denied it at the beginning They said to get it checked out, I did the same day. I send them several pictures and videos same day., they ignored me after three months. I contacted them again with legal council and they answer within 10 minutes and admitted fault of truck being damaged by one of their drivers, . I asked for a new truck they said NO that they had to buy it back and they sent me a buyback contract the next day 24 hours later, now I’m seeking legal council and all of a sudden they want to give me a new truck per general manager. 🛑🛑🛑🛑🛑🛑🛑🛑🛑PLEASE BEWARE ⛔️🛑🛑🛑I

• 

  Amanda in the Service team is SO awesome! 😊❤️ Learning how all-electric cars work has definitely been difficult, but she helped me understand how they work so much better than I knew before I spoke with her. I was also pleased with the wait time for fixing the recall on my car. I only waited one hour for the recall on my car to be fixed! In the past, I would wait hours at the dealership for my previous cars to be fixed. Sound Ford has a great team of employees who care about their customers, and always provide A+ service. Great job Sound Ford!!!! 👍💚

See more reviews