Seller profile
Lalo's Auto Sales
Phoenix, AZ
4.3
(Google reviews)
Verified Auto Dealer
Business Information
Phoenix, AZ 85006, USA
Open today
Hours 9:00 AM – 5:00 PM
Monday
9:00 AM – 6:00 PM
Tuesday
9:00 AM – 6:00 PM
Wednesday
9:00 AM – 6:00 PM
Thursday
9:00 AM – 6:00 PM
Friday
9:00 AM – 6:00 PM
Saturday
9:00 AM – 5:00 PM
Sunday
Closed
Business description
About us
Google reviews
I traded in my Audi A6 for a 2010 Toyota Tacoma from this dealership because they were able to roll over the balance I still owed plus everything was wrong with that car. Everyone was nice during the process, but looking back, I seriously regret buying this truck here. The price was extremely high out the door, the down payment was expensive, and I feel like they rushed me through signing without properly going over the condition of the vehicle. Almost immediately after buying it, problems started showing up. One of the blinkers stopped working. I replaced the bulb thinking it was normal maintenance, but after one day it stopped working again, so clearly it’s an electrical issue. Pieces inside the truck are literally falling off around the doors and center console, and now I’m noticing suspension issues too. At this point, it feels like whoever owned this truck before me didn’t take care of it at all, and the dealership either didn’t inspect it properly or simply didn’t care enough to disclose the problems before putting it on the lot. I understand it’s a used vehicle, but basic inspection and honesty should still matter. I expected a dependable Tacoma, not a truck with multiple issues right after purchase.
I'm very particular about what I want to drive. Sometimes the smaller dealership is the best of the best, and that is what I saw here. I'd been searching online and the prices are crazy. I came to Lalo's and found exactly what I wanted at a great price. I learned that most of the customers are repeat customers, which is a testimony to the way they care. I'd like to give more than 5 stars. Good job guys 👏👏
I recently purchased a truck from a wonderful family-owned dealership, and I couldn't be happier with my experience! From the moment we walked in, the atmosphere was warm and welcoming. The owner, Lalo, along with his sons, made us feel like part of the family. The price for the vehicle was unbeatable for the quality we received, and the entire process was smooth and hassle-free. A special shout-out to Fernando, who assisted us with financing. He was incredibly knowledgeable and prompt, ensuring we understood all our options without any pressure. If you're in the market for a vehicle, I highly recommend visiting this dealership. Their friendly service and commitment to customer satisfaction truly set them apart!



















