Seller profile
Carstars
Olympia, WA
4.7
(Google reviews)
Verified Auto Dealer
Business Information
Olympia, WA 98501, USA
Open today
Hours 9:00 AM – 7:00 PM
Monday
9:00 AM – 7:00 PM
Tuesday
9:00 AM – 7:00 PM
Wednesday
9:00 AM – 7:00 PM
Thursday
9:00 AM – 7:00 PM
Friday
9:00 AM – 7:00 PM
Saturday
9:00 AM – 7:00 PM
Sunday
10:00 AM – 6:00 PM
Business description
About us
Google reviews
I really enjoyed the buying experience. I pulled on the lot just looking for a price on an Airstream. I wasn’t into that trailer but Terry showed me an awesome Dutchman Komfort. Was I in the market? No, not really…but these guys were chill and they let me just be a customer, without any pressure. It was very fun to visit with everyone working, and take the time to look at options for buying. It all worked out really well and I got a super deal, and an even better trailer. Thanks Carstar folks. I’ll look forward to saying Hello when I pick up my plates. -Kari
Our family realized we needed a third vehicle after my husband's truck was in the shop. After some discussions, we settled on wanting a Jeep Wrangler 4-door with a manual transmission. Since this was going to be a spare vehicle, we began searching for used cars in our area. Carstars showed up with a used 2012 Jeep. I made a call to see if it was available for a test drive, but unfortunately, it needed some work. After a month, we let it go and received a call from Saul saying they had a newer Jeep manual in and offered for us to come out. I booked an appointment, and they brought the car in from their other location. Mike greeted us, and Brian, the manager, came out to introduce himself and help with securing finance. We had a time crunch, and they accommodated us without dragging out the process or attempting to push us into a different vehicle. We are so grateful for their understanding and assistance in this process, and we can't thank them enough. In all fairness, I used to work for The Carstars. I've seen firsthand that they're focused on customer service and are dedicated to ensuring that their customers receive the best experience, which they consistently deliver. Our family is absolutely thrilled about our new addition, and our daughter was over the moon to find out that the top comes off! We are thrilled and feel joyful about the car, and we're eagerly looking forward to the memories we'll create with it.
My husband and I had a very specific car in mind and the online inventory said this dealership had it. When I called they said it was at there location in Aberdeen but were happy to go get it for us to look at in Olympia. They had it within a few hours and were very friendly and helpful from the start. They accomadeted us well even with our 3 kids with us. Our test drive was great and we were able to go home and discuss it more in detail with out the insane pressures of a normal dealership. (I hate dealerships because of the pressure they hassle you with). This dealership wasnt like that. They allowed us the time we needed to thoroughly think it through and test drive it off and on for the next few days. The last test drive we did was to our mechanic to ensure it was in good standing (yet again i dont trust dealerships i bought a lemon once and will never risk that again). The car was spectacular, my mechanic walked me through all of it and said we found a winner. I highly reccomend working with Terry at this dealership. His hassle free sales representation was solid for us. And we got an amazing deal for our car. Thanks guys!
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