Seller profile

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  I recently purchased my GMC Sierra from R N Auto Sales in Sacramento. Unfortunately, within the first couple of days of having the truck, I discovered that it had some mechanical issues that needed to be addressed. Of course, having problems right after purchasing a used vehicle can be stressful and frustrating, but what really matters to me is how a business handles the situation afterward. I have to give Jason and Lisa a lot of credit. They went above and beyond to help get the issues addressed and worked with me instead of leaving me to figure everything out on my own. Their communication, willingness to help, and effort to make things right made a huge difference in my overall experience. When you purchase a used vehicle, unexpected issues can happen. For me, good customer service is shown by how a dealership responds when something does go wrong—and so far, Jason and Lisa have stood behind the vehicle and treated me well. As of now, based on the way they have handled everything, I would recommend R N Auto Sales to anyone looking to purchase a used vehicle in the Sacramento area. I really appreciate Jason and Lisa for stepping up, taking my concerns seriously, and doing what they could to make the situation right. Thank you both for going above and beyond! 🚙❤️

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  Came to R N to purchase a vehicle after a pretty bad car crash. I had called Jason a few days before to inquire about a RAV4. He was very polite and informative. I went in a few days later and hands down one of the best dealerships I’ve been to as far as taking care of people. I never felt rushed and both Jason and his wife Lisa work great as a team. Paid for the vehicle in cash and before I left the vehicle did have an issue. He had his mechanic change out the spark plugs and the car seemed to be running fine. Jason reassured me if there was anything wrong with the vehicle even after that he would take care of it. I felt reassured in that sense. A month after owning the vehicle the problem persisted. I called Jason and he stood on his word. I had the vehicle towed to his dealership and he had his mechanic work on it. He kept me up to date with the process and even offered to reimburse for a rental in the meantime. I really appreciate Jason for staying true to his word and honoring what he said. I just got my car back and hopefully everything turns out fine. I would definitely buy from Jason again. I trust him and his word. He’s not trying to upsell or get you to buy. Great human beings and I encourage everyone to stop by and check out any vehicle they have on their lot that you may be interested in. Thank you again Jason and Lisa. Very much appreciated!

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  I can’t say enough good things about my experience with Jason! From the very beginning, he made the car buying process easy and stress free. He worked hard to help me find a vehicle that fit my budget and was able to get me an amazing purchase price. Even though my credit wasn’t ideal, he never made me feel discouraged and did everything he could to help me get into a car I could actually afford. After purchasing the vehicle, we unfortunately ran into a few issues. What really stood out to me was that Jason didn’t disappear after the sale. He stayed in contact, helped me through every step of the process, and went above and beyond to make sure the issues were addressed. He even helped get repair costs covered, which meant so much and showed that he genuinely cared about his customers. Jason is honest, patient, and truly committed to helping people, not just making a sale. It’s rare to find someone who continues to support you after you’ve driven off the lot, and I’m incredibly grateful for everything he did. If you’re looking for someone who will treat you with respect, work hard for you, and stand by you, I highly recommend asking for Jason at RN Auto Sales!

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