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Magic Phone

Magic phone

Google Reviews

My battery died on my phone, and I needed it replaced. I came in and Jose and Leslie were super helpful. They gave me a great price and had my phone ready in under 15 min. Would highly recommend!!

I reached out to Magic Phone online because their ad showed an Apple Watch for $50. After contacting them, I learned that the real price wasn’t $50 at all in fact, the actual price wasn’t listed anywhere in the advertisement. Only the fine print mentioned financing.

This goes against basic advertising policies that the advertiser uses. require the true price to be displayed. The whole experience felt like a bait‑and‑switch. Be careful this business is sketchy. And doing shady deals.

I went to purchase my first macbook pro and Jorge was magnificent he helped me with my purchase service was great and I got a great price👍

On March 27, 2026 I found this business via OfferUp. They had several MacBook Pro units for sale. When I got there, employees were very friendly. Once I looked at the Mac that was listed for sale I discovered that the Mac that I had first inquired about would not update to the latest MacOS version. Then they had another unit that was double the original price. They indicated that the more expensive of the two machines would update to the latest OS (which it did) and they also indicated that I could add this machine to my AppleCare One insurance plan so I went ahead and purchased the more expensive unit, I wanted to pay via Credit Card. They told me if I paid on credit they would have to charge me tax ?! They suggested that I use their preferred finance company so I qualified immediately and left the store.

When I got home, I phoned Apple and was told that I could only put the machine on the insurance plan if I was the original owner and had proof. I was not the original owner so that was the end of that.

Here we are six days after purchase, I went ahead and paid their finance company off so that was one less bill I had to worry over. For the privilege of using their financing I was charged $36 on an agreement that was supposed to be 100 days interest free.

I also just discovered the power adapter that they gave with the unit is definitely not Apple OEM parts. Every time I touch the computer, you get a small static electricity type shock because there is no ground wire on the power adapter that they gave me.

We are now all in at $1,337 and I have to go to an Apple Store to get the proper adapter which is probably going to be another $100 or so + tax and I may look at getting a new battery put into it.

My best guess? I am into a used 2021 MacBook for around $1,500. I would have been better off going directly to Apple and getting a new machine for around the same price.

I did call and mention this to the store, they said I would be better off getting new equipment. I asked the lady on the phone if they would be able to offer better pricing than Apple and she said: No, we are retail." I asked her what benefit I got purchasing from them, she remained silent and with that I said "I don't see us doing any future business together" Without saying anything else, she hung up on me.

I think this place caters to the Hispanic Community and to folks with no credit or bad credit. My advice to anyone reading this would be to STAY AWAY from Magic Phone.

Hope this is helpful to someone out there.

I was searching for a good deal on an iPhone 16 plus and Magic phone came with the best deal!!! Alondra was quick and very considerate of what I was looking for. I would say customer service is AMAZING. 10/10 recommend.

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