Seller profile

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  I had an amazing experience working with Chino while buying my used car. From start to finish, his customer service was top tier — professional, patient, and genuinely focused on helping me find the right vehicle instead of just making a sale. He made the entire approval process feel effortless and stress-free, explaining everything clearly and making sure I was comfortable every step of the way. What stood out most was his ability to get me approved with ease and into a reliable car that fit my needs and budget. If you’re looking for someone trustworthy, knowledgeable, and dedicated to helping customers, I highly recommend asking for Chino. He truly goes above and beyond!

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  Chino answered me at the very very last minute to search a new vehicle. My car buying process is the most smoothest experience I never thought I would be able to experience. Very straight to the point. Imagine going to the car lot and pick out a vehicle suitable for you with No stress no pressure no BS. We discussed, finalized and both of us are happy, as it should be. Yes I spoke to many dealerships who ran my credit and left me in frustration and a bunch of NOs. Rejection hurts, I’m glad they rejected me so I am able to do business with Chino. Rather work with a calm collective professional man not a SELLER; Chino did not sell me dream and let me drive away in BS. Definitely 100 to the infinity recommend Chino!!! Drama free hassle free someone who loves helping people and is darn tooting awesome at his job is worthy of my business. Thank you ever sooo much Chino this literally has been the most stress free car buy I ever experienced it feels amazing.

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  I recently contacted this dealership about a vehicle I was interested in and spoke with Luis regarding price negotiation. The vehicle has been sitting on the lot for over 2 months, so I made a reasonable opening offer based on the current CARFAX value of approximately $26,000. Unfortunately, Luis became upset as soon as I presented my offer, interrupted me, claimed someone had offered $38,000 and was denied, then abruptly hung up before I could continue the conversation. I understand not every offer will be accepted, but negotiation is a normal part of purchasing a vehicle and customers deserve professionalism and respect. Buyers beware—this dealership does not seem willing to negotiate. Their first priority appears to be pulling your credit, then presenting inflated or misleading numbers to make it seem like you’re receiving a discount. It honestly feels like they prefer easy clients who don’t do their research and simply accept whatever pricing is presented. As a salesperson myself, I would never handle a potential client this way or risk damaging my business’s reputation. Very disappointing experience.

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