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Seller profile

Star Auto Works

Star Auto Works

Downers Grove, IL

4.4

(Google reviews)

Verified Auto Dealer

Business Information

  • Downers Grove, IL 60515, USA

  • Open tomorrow

    Hours 10:00 AM – 7:00 PM

    • Monday

      10:00 AM – 7:00 PM

    • Tuesday

      10:00 AM – 7:00 PM

    • Wednesday

      10:00 AM – 7:00 PM

    • Thursday

      10:00 AM – 7:00 PM

    • Friday

      10:00 AM – 6:00 PM

    • Saturday

      9:00 AM – 6:00 PM

    • Sunday

      Closed

Business description

About us

With years of experience serving the area, our dealership is dedicated to offering high-quality, pre-owned vehicles to our customers. From the moment you walk through our door, we’re committed to providing you with a great car-buying experience. With our skilled sales staff and financing options, we’ll help you get the vehicle you want, at the great price you deserve. Our goal is for you to be so delighted with your vehicle purchase that you’ll come see us when you need your next car and will happily recommend us to friends and family. Customer referrals are the ultimate compliment.
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Google reviews

  • Sami was the salesperson I worked with and was very personable, courteous, and responsive (even on his day off). He made sure all my questions were answered and made the process go as smoothly as possible. This was especially important since I bought the car out of state and wasn’t able to see it in person. Ed was the finance person I worked with and was great as well. Made me feel comfortable and made sure I was well aware of my options. Very honest and great dealership to work with. Highly recommend!

  • Trying to get an issue resolved. Ed was doing great, now has never called me back. Condition of the car purchased was misrepresented with black spray paint covering certain rust areas. Buyers beware!!! Black spray paint in the vehicle was called “reconditioned” Vehicle was clearly in a flood and dealer denied all issues. Water line inside the door panel. Rust hidden everywhere! The outside of the vehicles make look great but buyers please watch out for fraud when it comes to condition. Unfortunately have to contact Secretary of State Police on this fraud issues since the dealer is no longer communicating. I have tried for a week to get an answer on a resolution but now they have gone silent.

  • I had a fantastic experience with this dealership! I recently purchased my car from them and was consistently kept informed throughout the entire process. Everything was handled promptly and efficiently. This was truly one of the best customer service experiences I’ve had over the years. The entire team was attentive and made sure the process was smooth and hassle-free. If you're looking for a trustworthy and professional dealership, look no further—this is the place to go. I’ll definitely be returning for future business.

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