Seller profile

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  I purchased this car on August 18th, 2025, and in just three months it has been nothing but a nightmare. I spent $15,000 on this vehicle, and while I can admit it turned out to be a bad buy, the level of negligence and disrespect from this dealership is completely unacceptable. Since purchasing the car, the battery has already needed to be replaced. I then discovered that all four tires had to be replaced because none of them were even correct for the car model. On top of that, I later noticed a crack in the windshield that I was never informed about—and it was not shown in the insurance photos at the time of purchase. That alone raises serious concerns about transparency. The problems didn’t stop there. When I replaced the cabin air filter, I found it stuffed with leaves, which explained the foul smell coming from the car. Clearly, basic inspections were either rushed or not done at all. I was also never told that the hood was damaged with visible hail damage, another issue that should have been disclosed upfront. What truly pushed this experience from disappointing to outright disrespectful was my interaction with the manager. When I explained everything I’ve been dealing with, his response was simply: “What do you want me to do?” No sympathy. No accountability. No attempt to help. For an establishment that’s been operating for so long and claims to “care about their customers,” that response was shocking and insulting. To make matters even worse, I’ve been locked out of my car twice because I was never provided with a proper key. I had to pay to have my car opened both times, and once again, the dealership offered zero assistance or concern. All of this has happened within just three months of owning this car. I couldn’t be more upset or disappointed. This experience has been stressful, costly, and completely avoidable with honesty and basic customer care. I would strongly caution anyone considering doing business here to think twice—because once the sale is made, you’re clearly on your own. as u can see in these photos provided below, no crack in the windshield and the suspension is also messed up, all around i would never recommend anyone to purchase a car from here. and u can see the key has no physical key to unlock my car, matter of fact the keys are from china, i live in miami florida makes no sense.

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  Jorge San Martin did a fantastic job assisting me in the purchase of my vehicle. Very kind, professional, and willing to go the extra mile to ensure I got a fair deal. I highly recommend this company for any and all Car purchasing needs.

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  If I can give this place no stars I would. Everyone in that dealership just find ways to scam you and make a sale. RUN from this place. All these reviews that have gave them a good rating are fake as the salesman makes you give them a five star review after you purchase your vehicle. Check Yelp if you want to see the real truth this place has to offer. They sold me a vehicle with no oil and claimed they had done the oil change. Bald tires that the salesman claimed were not bald . Never order my tag because of a supposed balance that has not been paid off. To get in contact with the the front desk lady will say she will get a manager on the phone but that never seems to happen. Do not purchase a vehicle from here if you want to run into a bunch of problems. Now I’m faced with having to register my own car as I’ve been driving around with an unregistered car that I was not aware of. They are a money hungry dealership and will do whatever it takes to make a sale. And I wonder if my review will stay posted as they delete the ones that are true and keep all the fake positive ones to look good.

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