Seller profile

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  We were most definitely left in good hands with the very professional Mr. Darian & Staff. Collectively the team engaged with my Husband & I for quality customer care. The A1 service from start to finish was exceptionally satisfactory & reflected in the overall experience. Many Thanks to Rollit Motors & our knowledgeable Guy. We appreciate you Sir! We look forward to doing more business in the future prospects.

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  Rollit motors has some very nice pre-owned vehicles. JC Smith was my salesman and he did everything in his power to get the price I wanted, plus he made sure the vehicle was in tip top shape upon delivery. He kept his word about everything he promised. Very respectful young man. Easy to work with. I would definitely purchase another vehicle from Rollit motors, and JC in particular.

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  **** Edited*****. You may get a good deal initially, but when you find out all the shady things done to hide issues to get you past the 15 day window to take care of issues, you are likely to end up with a not so great deal. If you are looking for your vehicle to be clean, a non dirt lot and nice office space, this might not be your spot. If you don’t have to deal with Bob the manager, probably a good idea as he tries to talk over you and falls short on customer experience. Truck I bought needed an alignment and tire sensors so a due bill/we owe was created. I left the truck after purchase with assurances the due bill would be taken care of first thing Monday morning. Fast forward to Monday night when Rollit Motors failed to pick up my truck up from the alignment shop before it closed. No apology, no explanation, just the truck would be picked up the next day. After multiple calls, Rollit agreed to deliver my vehicle to my job on Tuesday. Truck was delivered, dirty and with damaged rims. I immediately took pics and sent for review. I discovered they have a wheel repair vendor that comes to “repair” mask flaws in the rims with a very cheap tape like product. Rollit refused to pay for professional repair stating it is policy to only let their service center handle any repairs. Chose not to go with cheap version of their “repair” and got rims professionally fixed with warranty, submitted invoice and as expected, no response. ****** Edited****** Due bill/we owe update. After taking the truck back to Roll It because the tire sensor light would never go off even after replacing the tire sensors and getting an alignment (because of the poor tire wear noticed before purchase) they fixed and ESC failure, navigation failure, reran a couple of components and reprogrammed the VIN which should have been done prior to purchase, they said tire lights were off and good to go. Tire lights came back on on the trip home. Took to tire shop they used and found out they replaced a bubbled tire right before purchase and 3 other tires are bubbling. Under 500 miles put on truck and that includes 3 trips to try and fix truck which is 40 miles each direction. Messages left for Roll It and emails sent and now no response at all, even though all related to the we owe/ due bill. Got response they are not doing anything else on vehicle. Next steps, legal action.

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