Seller profile

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  We went to Versatile to get a car and spoke with Suleman. He seemed like a nice person. We also went to check out a Mercedes-Benz, and we really liked the car. Before buying, we asked about the car’s condition — especially the tires — and he assured us that the car was in good condition and that everything, including the tires, was fine. We trusted him and decided to purchase the car. However, the very next day, the tire pressure warning came on. When we called Suleman, he told us to just fill the air. We did that, but for the next two to three days, the air kept dropping. When I took the car to Mercedes, they informed me there was a nail in the tire that couldn’t be repaired and that all four tires needed to be replaced, costing around $2000 This was very disappointing — buying a car and immediately having to spend that much doesn’t make sense. He should have been honest and told us the tires needed replacement before we made the purchase. To make matters worse, another message appeared on the screen saying “Restraint system malfunction — service required.” This experience has been very frustrating, and I feel misled. I’m extremely disappointed with how this was handled and will definitely not recommend Versatile to any of my friends or family.

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  I just bought my EQE 350 SUV from here. I am pleased to say the staff here is extremely friendly And welcoming with the exception of a young man named hayyan he was not pleasant. But Will the finance guy was able to get me an excellent interest rate and was super helpful throughout the whole process and I appreciate him greatly. Walter and the owner the owner of this lot were very friendly and super helpful as well.. There’s a gentleman by the name of Suleiman, he has such a great spirit about him. I had a wonderful experience and would recommend this company to anyone.

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  It was a great pleasure working with Doc. He was very helpful and knowledgeable of the different car selections. There were several different options of vehicles that I was able to test drive. That was helpful with the car I ended up purchasing. Will the financing manager was very helpful with getting all the paperwork together in a timely manner and explaining everything. You guys were very helpful and I want to say thank you both. I will refer you guys to my friends and family.

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