Seller profile

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  Had such a great experience trading in my vehicle! I’ve gone back multiple times and every single time Victor has been so helpful, patient, and honest throughout the whole process. He really takes the time to answer all my questions and makes everything feel easy and stress-free. Highly recommend working with him if you get the chance!

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  I had bought a car from this place and an hour later the engine light turns on and the car starts struggling to go past 40. I go back to the dealership thinking I’d get a rental because that’s exactly what the guy said. When I got to the place the guy tried gas lighting me into saying id have to file a claim and ask for one… no one specified that to me I was told that if the engine light turned on id be able to get one… it was on and I got nothing. Then I asked them if they can give me a letter stating they’ll give me my money back if the car still didn’t work when I picked up the car the next day the guy who sold it to me said yes and disappeared after that. When I asked the guy who was clearly standing next to him when I asked if I can get a letter, he said no we don’t do that here. Trying to gas light me. I’m not sure if the mechanic is the boss but they need to handle that. Then I’m asking for the code and to see the car, instead they verbally tell me the code and say it’s the spark plugs. If it was the spark plugs why was the acceleration messing up? No one could answer my questions. You can tell the moment I got back with the car they didn’t want to deal with my business because they kept asking if I wanted my money back when I would ask to see the car and the code. They are liars and bad business. They have no boss because he hides in his office so the mechanic will mess you’re deal up instead. Then I fill the tank up and ask for a refund atleast for that and he lies again and tells me to stop texting him. Disappointing there still in business after scamming people out of there money like all the previous reviews say.

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  Talk to Victor. Super helpful. Pulls out all the stops. He got me in the vehicle I was dreaming of and I highly recommend Metro motors on s.chester.

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