Seller profile
Sunrise Ford Fontana
Fontana, CA
4.3
(Google reviews)
Verified Auto Dealer
Business Information
Fontana, CA 92335, USA
Open today
Hours 9:00 AM – 8:00 PM
Monday
8:30 AM – 9:00 PM
Tuesday
8:30 AM – 9:00 PM
Wednesday
8:30 AM – 9:00 PM
Thursday
8:30 AM – 9:00 PM
Friday
8:30 AM – 9:00 PM
Saturday
8:30 AM – 9:00 PM
Sunday
9:00 AM – 8:00 PM
Business description
About us
Google reviews
STAY AWAY‼️‼️‼️ I’m extremely upset with my experience at Sunrise Ford. This all started over a water intrusion issue. They told me the first dealership failed to fix it and claimed my BCM needed to be replaced, but when I took the car back to the original dealership that handled the recall, they said the BCM was perfectly fine. Sunrise Ford kept my car for almost a month, and I went two weeks with zero communication from my service advisor. I was told a warranty claim was submitted, but Ford Corporate and other dealerships confirmed nothing was ever done. After wasting a month of my time, they refused further service, saying they’re a “new dealership” and that I didn’t buy my car from them. They returned my car in worse condition—missing screws, quarter panel not installed correctly, and wiring hanging out. This was beyond unprofessional. Based on my experience, Eric (manager) and Maria (service advisor) handled this terribly. I would not trust this dealership with any vehicle.
When walking into the dealership I was greeted kindly by Jerome and was brought to exactly what I was looking for. After looking and test driving I found the car for me. Everyone was so very kind and cooperative. I felt understood and everything was upfront with the car and everything with it. I most definitely recommend coming as it is the best dealership I’ve been too when looking for cars
Highly recommend sunrise ford. I had a smooth stress free experience from the time I walked in the front door to driving away in my new F150 truck. Jamie and Brian H made my experience stress free and took care of everything. Can’t thank both of them enough. Brian walked me through all the new features ford trucks have and took the time to put a great deal together that fit my budget. Sunrise and Jamie were recommended to me by close friends who have had the same experience multiple times here. Not having stepped into a dealership in a couple decades. The last time was when the ford mustangs were reintroduced and the first F150 super crew came out. I owned both. Really 5 stars here. Thanks guys see you on the next one
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