Seller profile

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  Maria assisted us with our recent car purchase and was exceptionally helpful, thorough, and pleasant throughout the entire process. We would also like to commend Luis for his professionalism. Our experience with UAC was overwhelmingly positive; it was the fastest and most efficient car purchase we have ever completed. My husband and I are extremely pleased with the level of service we received, and we wholeheartedly recommend their business.

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  DO NOT PURCHASE FROM THEM, they have no integrity and are only looking to make a sale My experience with them has been nothing but horrible. I purchased a vehicle from them on a November 2025 and with 30 days of me purchasing the check engine light came on, I took it to Lexus because I was sold a warranty that I was told would cover everything. Once the car was diagnosed and claims put to warranty it turned out the warranty didn’t cover anything because I was sold the most basic option. Keep in mind I was not offered different options. We went back to Unique to try to have them cover the cost of repairs at Lexus or unwind the sale. They refused, after sitting in their offices for 3+ hours refusing to leave until they did something about it. They offered to have their preferred repair shop do the work. We came to an agreement on which repairs needed to be done, because according to Lexus these damages were not done in 30 days they were pre-existing before the sale and were not disclosed. Unique had the vehicle for 2 weeks while repairs were done, once car was ready we picked it up and drove it off the lot. After driving it 30 miles the engine car turned off and lost all power on the freeway. When we contact Sam (the manager) regarding this issue he gave me a bullshit answer of “we only did repairs as a courtesy” and it was all on me. Mind you I’m a paying customer we aren’t asking for a handout. All we wanted was a working car we purchased not problem after problem.

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  Luis will lie to your face. Before purchasing the car, I specifically asked Luis if there were any repairs I should expect after buying it. I also requested an extended warranty to protect myself in case anything failed later down the line. Just two weeks and about 2,000 miles later, the car overheated and completely failed. After having it inspected, I was told the vehicle needs over $10,000 in repairs, and the warranty they sold me doesn’t cover any of the issues. What’s frustrating is that I wasn’t expecting a perfect car. I even told them I was willing to handle reasonable follow-up repairs. The only thing I wanted was a decent warranty that would actually cover major problems to avoid exactly this type of situation. Unfortunately, they sold me a warranty that appears to be practically useless and a vehicle that failed almost immediately. Very disappointing experience.

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