Seller profile

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  Maria assisted us with our recent car purchase and was exceptionally helpful, thorough, and pleasant throughout the entire process. We would also like to commend Luis for his professionalism. Our experience with UAC was overwhelmingly positive; it was the fastest and most efficient car purchase we have ever completed. My husband and I are extremely pleased with the level of service we received, and we wholeheartedly recommend their business.

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  In a time of need, I chose unique auto Center based on reviews of being able to get a car at a decent price. But three months after this purchase I have now spent a total of $1500 getting it repaired and I have had to have the car jumped 8 several times Because they gave me a bad battery when I first purchased the car. It was non-operative. They put a bad battery in the car to get me off the lot after haggling me about my credit and my income, which I clearly had which I’m able to afford, and my credit was decent They downgraded the car that I wanted charged me extra on my monthly for a car that does not work. I was sold a lemon and made to sign a as is contract, which shows their lack of integrity and evil intent just to make money, and I also put a down payment on the vehicle more than I should have so they could pocket the money Legally in the state of California. You don’t have to put a down payment, and this is for anyone in the market looking for a new car even if your credit is as low as 400 and my credit wasn’t two points under 600 which was more then enough to get the 2018 I wanted for the same price no difference. I feel swindled and I encourage anyone looking to buy from them is to press them over the mechanics and don’t settle for the manipulation. I am sitting in my car for the 9th time waiting on tow company to come and rescue me. They also told me they would give me new tires because the tires were worn down when I bought it never did that! I spent $1000 just replacing them to feel safe, once again no integrity for a woman who has a child who could have easily swerved off the road in raining conditions when I bought it.Beware of scams they do not care about building relationships they only care about your money!

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  I went to UAC to help my brother-in-law buy a car, and the experience was nothing short of deceptive and unprofessional. Before running any credit, I made it absolutely clear to the salesman that we would only move forward if the vehicle was being sold at the advertised price of $11,495, and that no dealer add-ons or extra products would be forced on us. The salesman confidently told me, “Those are all optional, but we do offer them.” Based on that assurance, we agreed to proceed. After running credit, the salesman returned with a completely different story and a breakdown that included: • $3,500 service contract • $995 theft deterrent system • $995 Perma Plate • $1,600 in sales tax When I reminded him that he had specifically said none of those would be required, he said, “Let me see what I can do.” After waiting about 15 minutes, a finance manager came over who could barely communicate in English and mainly spoke Spanish. When I explained the situation again, she said she could “try to reduce” the extras but couldn’t remove them entirely. I told her we didn’t want the service contract at all, and that’s when she said something even more shocking: “Well, that price you saw is the cash price the financing price is actually $12,495.” That was never disclosed upfront, and the salesman had clearly stated otherwise. On top of that, the finance manager tried to justify keeping the add-ons by saying the bank would give a better rate if we purchased them, which is completely false especially when the buyer had a 750 credit score. This entire experience felt like a bait-and-switch operation. They lured us in with one price, then changed everything after running credit. The lack of honesty, transparency, and professionalism was astounding. If you value your time, credit, and integrity, stay far away from UAC. They use misleading sales tactics, forced add-ons, and dishonest pricing. There are far more reputable dealerships out there that won’t try to take advantage of you. They also had customer information credit apps, license and other information laying around for everyone to see

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