Seller profile

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  There are so many reputable no pressure car dealers out there, I do not feel that this dealership is one of those. Buyer beware—this was our experience with PDX Motors. The vehicle looked nearly flawless in the online photographs, but its actual condition was considerably worse. We found deep scratches along the passenger side that appeared to have been covered with touch-up paint. The passenger door had two long gouges extending into the sheet metal, the rear bumper had a hole in it, and the power rear hatch did not work properly. Our salesperson was Samantha. During the test drive, we heard a metallic rattle that seemed to come from underneath the vehicle, possibly from the exhaust or a loose heat shield. When my daughter and I returned, we told Samantha that we did not believe the vehicle was worth the approximately $9,500 asking price. We offered $8,000, and the dealership accepted. However, we were then told there would be a $597 DMV charge, a $600 dealer fee, and other charges or taxes. This brought the proposed price back to approximately $9,200. They also offered to provide a new rear-hatch actuator—but only if I installed it myself. When I requested a written breakdown of the price and fees, I was given a copy. I plan to upload it with this review if the platform allows attachments so potential buyers can examine the quoted charges themselves. The final concern was the high-pressure sales tactic. My daughter said she wanted time to think about the purchase. Samantha told us that the discounted price was only available that day and that it would be withdrawn if we left. This seemed especially unreasonable because the vehicle appeared to have been listed for approximately two and a half months. When I brought that up, Samantha responded that they did not care how long it had been there and could not extend the discount beyond that day. She later backed away from the one-day deadline and said the offer could remain available until the dealership closed on Monday. In my opinion, that change made the original “today only” deadline feel like an attempt to pressure my daughter into making an immediate decision. When I checked PDX Motors on the Better Business Bureau website, it showed eight complaints during the previous three years, including three closed during the previous 12 months. I also read numerous one- and two-star reviews describing issues very similar to what we experienced, including concerns about vehicle condition, added fees, price changes, and high-pressure sales tactics. I encourage potential buyers to read those reviews and the dealership’s responses, then form their own opinions. Before purchasing here, carefully inspect the vehicle, obtain an independent pre-purchase inspection, and insist on a complete written buyer’s order listing every fee and charge. We chose to walk away. Based on our experience with Samantha and PDX Motors, I would not recommend this dealership.

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  We were looking for a 2015 Honda Pilot. Car gurus sent message to PDX motor cars. The sales consultant, Shiv sent me a text, letting me know that they had one. We drove from Salem To Beaverton To test drive it And end up buying it. The service from start to finish was fantastic. Upfront communication from start to finish. Financing was so easy. The people at PDX motorcars are so friendly And knowledgeable. I would highly recommend PDX Motorcars if you’re looking for a vehicle. Thanks Shiv and management for all you did for us! We love our vehicle. Michelle and Brian

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  I had a wonderful car-buying experience with sales manager Alex at PDX Motors. After researching the local market and other local dealerships I found that PDX had the best inventory of vehicles within my criteria. I was able to find a 2014 Subaru Impreza Sport at their dealership for a GREAT price comparatively. Within almost 200 miles I couldn’t even find one of these vehicles with low mileage at this price point. With that said, I came in on a Saturday which is one of the busiest days to buy cars and they treated me with excellent customer service from start to finish. Immediately I was greeted by Alex and then Levon, Matt and Samantha as well who were all very personable and open to any questions I had! After test driving the vehicle I had a very pleasant and straightforward selling conversation with Alex. He made the buying experience super transparent and I never felt pressured in any way at all to move further. I would and already have recommended multiple people to visit PDX Motors if they are in the market for a new vehicle. Thank you and all the best to PDX Motors and their team. I love my new Subaru!!

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