Seller profile

Carros N Trucks

Escondido, CA

4.8

(Google reviews)

Verified Auto Dealer

Business Information

Escondido, CA 92025, USA
Open tomorrow
Hours 10:00 AM – 7:00 PM
- Monday
  10:00 AM – 7:00 PM
- Tuesday
  10:00 AM – 7:00 PM
- Wednesday
  10:00 AM – 7:00 PM
- Thursday
  10:00 AM – 7:00 PM
- Friday
  10:00 AM – 7:00 PM
- Saturday
  9:00 AM – 6:00 PM
- Sunday
  10:00 AM – 3:00 PM

Business description

About us

Whether you're in search of your dream classic car, or want a high quality used car for everyday driving, Carros N Trucks is here to help. As a local, an independent dealer, you get the opportunity to work directly with ownership in a comfortable, no pressure environment. Carros N Trucks has select inventory of classic cars and low-mileage, high-value cars, pickups, and SUVs for almost every budget. We invite you to call or text us for an appointment to view our inventory of previously loved, well-maintained used vehicles. We drive every used vehicle for at least 100 miles before offering it for sale. We're honest about all known vehicle conditions and are focused on building our reputation through integrity. We offer vehicle history reports for every vehicle on our lot. Carros N Trucks is committed to earning your business. Give us a call and experience the difference for yourself.

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Google reviews

Seriously, the best car buying experience I’ve had. And I’ve purchased over a dozen cars over the years. They worked with me on price on a vehicle that was already priced below everywhere else, the paperwork was fast and easy. And the quality of cars they have on their lot is top shelf. I bought a car from them even after going to car max and another major car dealership because the price was better and the car I purchased was better quality than at car max and another major dealership. Highly recommend.
“Positive Initial Contact, But Misleading Discount Expectations and No Follow-Up” I initially had a very positive experience communicating with Carros & Trucks. The team was responsive and helpful in providing details about a 2014 Lexus ES 300h. I was specifically encouraged to come test drive that vehicle and was told discounts were being offered, which influenced my decision to visit — especially since it was the last day of the month. After test driving, I attempted to negotiate and made a $12,500 offer, explaining I was ready to purchase with cash or dealer financing that day. The only price presented was the full listing price of $14,490, and no discount or counteroffer was provided. When I asked about the discounts that were mentioned before my visit, no clarification was given. I was told management would review my offer and follow up the next morning. As a serious buyer, I paused my search expecting active negotiations. No follow-up occurred. I was contacted six days later and simply told my offer was too low. This experience reflected inconsistent follow-up, unclear negotiation authority, and expectations that did not match what was communicated before my visit. I hope management reviews these communication and process issues for future customers.
We were really disappointed with our experience. The salesperson talked over us and seemed impatient, while the office, which claimed to be open 7 days a week, was actually closed when we called. He rushed us over the phone to get information and overall, the experience did not match the positive reviews we saw. On top of that, he was asking for more than 25% down for a $12k truck, which felt unreasonable. Definitely not what we expected, and not good business.